AutoCamp Joshua Tree FAQ
Thinking of visiting us at AutoCamp Joshua Tree? See below for answers to all your AutoCamp questions, or visit our blog for more information.
When does AutoCamp Joshua Tree open?
AutoCamp Joshua opened January 2022!
Where is AutoCamp Joshua Tree located?
AutoCamp Joshua Tree is located in the town of Joshua Tree, just 9 minutes from the gates of Joshua Tree National Park.
Does my AutoCamp Joshua Tree reservation include access to the national park?
Your AutoCamp reservation does not automatically grant you access to the park.
What is there to do at AutoCamp Joshua Tree?
You can relax in the Clubhouse by the indoor fire pit in the winter, cool off on our large shaded patio under the misters all summer, and pull up to the outdoor bar all year round. We also have hanging sofas, heated concrete furniture, and many more places to lounge and relax. We even have complimentary bikes that guests can borrow to cruise around town.
Our hybrid plunge pool and spa serves as a cool place to take a dip in the summer, and a cozy hot tub in the winter. Please note, our pool opens April 2022.
We offer weekly activities onsite, including yoga classes, live music, s’mores bars, wine tastings with local wine purveyors, and fireside chats.
What is there to do in Joshua Tree other than the national park?
While most people know Joshua Tree for the park itself, there are tons of outdoor activities and local attractions around Joshua Tree National Park that offer as much adventure as the park itself.
From wine tasting to vintage shopping, health spas to hiking, there are activities to suit almost every taste in the area around AutoCamp.
How much are room rates at AutoCamp Joshua Tree?
AutoCamp Joshua Tree room rates vary by date and accommodation type ranging from $175 on weekdays up to $475 per night on peak weekends, plus resort fees.
Are dogs allowed at AutoCamp Joshua Tree?
Yes! Well-behaved dogs may accompany their owners for an additional fee of $75.00 per stay, 2 dogs maximum. We kindly ask guests who bring their dog to read our Dog Policy below before checking into AutoCamp. Dogs are not allowed on property without prior approval.
- Dogs must be kept on a maximum 6-foot leash at all times under owner supervision and may not be left unattended at any time.
- Guests are responsible to “clean up” after their dog. All dog waste must be properly disposed of in a dog receptacle.
- Noisy, vicious or unruly dogs are not allowed.
- AutoCamp is not responsible for, and will hold dog owner accountable, for any injury or damage caused by your dog.
Is your pool heated?
Yes, the pool is heated. Please note, our pool opens April 2022.
How does this all work?
Explorer or Summit Club are packages with exclusive perks that can be redeemed for a room’s stay at AutoCamp Joshua Tree. By purchasing one of these packages, you get access to our online booking calendar where you can book your room at AutoCamp Joshua Tree before we open up booking to the general public. Summit Club packages get first access, followed by Explorer packages. All of this happens before AutoCamp Joshua Tree begins taking bookings from the general public.
I purchased an Explorer or Summit Club package. How do I book my stay at AutoCamp Joshua Tree?
At the conclusion of the AutoCamp Joshua Tree presale, you will receive an email with a link to book your room at AutoCamp Joshua Tree. Reservations will be taken via our online booking system. Summit Club packages will receive their booking link first, followed by Explorer packages.
What’s the difference between Explorer and Summit Club?
Explorer and Summit Club both receive early access to book at AutoCamp Joshua Tree, before we open booking to the general public. However, Summit Club members will get first access to booking at AutoCamp Joshua Tree, followed by Explorer members. Summit Club also carries additional perks and benefits. See the breakdown below.
Explorer – $250
- $250 room credit toward your Joshua Tree Stay
- $25 retail credit for us in our General Store
- Early access to book at best rates at the best rates
- Exclusive invitations to AutoCamp Joshua Tree events
Summit Club – $500
- $500 room credit toward your Joshua Tree stay
- $25 retail credit for use in our General Store
- First access to book the best dates at the best rates
- DIY Grill Kit (Valued at $100), including a natural wine pairing by Wine & Rock Shop (serves 2)
- Exclusive AutoCamp Joshua Tree bandana
- Exclusive invitations to AutoCamp Joshua Tree events
- Complimentary upgrade upon check-in (when available)
- Booking begins this April
Can I purchase multiple packages for myself?
You can purchase as many packages as you’d like for your own personal use. Each package is good for securing one room’s booking at AutoCamp Joshua Tree.
Can I buy a package as a gift?
Yes, Explorer and Summit Club packages make great gifts! Please complete your purchase and either send the package to your email, or to your recipient’s email. Please note, the email address you input at checkout will instantly receive a purchase receipt, and will then be sent the early access booking link during the exclusive booking period in March according to the package type purchased.
How long is my booking window?
Summit Club packages will have 2 weeks to book online before anyone else. Explorer packages will have 1 week to book online before anyone else. After that, general booking will open.
Do I receive a hard credit card / gift certificate?
You will not receive a hard copy of your credit. You will receive an email from us in the next couple weeks with details on how and when to book. Your credit will automatically be applied to your reservation after you book. Once your credit has been applied, you’ll receive an updated receipt of your total balance due, if any.
Will my credit card be charged when I make a reservation?
Your credit card will not be charged when you make your reservation. We are applying your credit automatically on the back end once you make a reservation.
Can I book more than one room?
Yes, you can book more than one room.
Why is a credit card required to book my stay at AutoCamp Joshua Tree?
Every reservation requires a credit card at the time of online booking. In the case that your Explorer or Summit Club room credit is not sufficient to cover your room rate and taxes, then your credit card will be charged for the remaining balance due after your credit is applied.
Even if the cost of your stay is less than the value of your Explorer or Summit Club credit, we still require a credit card to complete your reservation for any incidentals once you arrive at AutoCamp Joshua Tree or any additional packages or add ons that you include with your reservation.
Do my Explorer or Summit Club perks and credit expire?
Your room credit and perks are valid until April 1, 2026.
Can I use my Explorer or Summit Club package and credit at another location?
No. The package you purchase here will only be available to book and use at AutoCamp Joshua Tree.
Is my Summit Club or Explorer package refundable?
No, Summit Club and Explorer packages are not refundable. Once your reservation is booked at AutoCamp Joshua Tree, it is subject to our cancellation policy. If you need to reschedule your reservation and there is a refund in credit due to you, your credit will be returned to you in the form of a gift card for AutoCamp Joshua Tree.
I have leftover credit. When can I use it?
You can use your leftover credit for another reservation at AutoCamp Joshua Tree.
How do I book a dog-friendly Airstream for Joshua Tree if I purchased a package?
If you’d like to book a dog-friendly Airstream, please add a pet kit to your reservation at time of booking. Pet kit includes a $75 charge per 2 dogs.
I want to book with a group, can I do that here?
Please contact our Group Sales Manager for all bookings for groups requiring more than five rooms. Get the first pick of dates for your event and exclusive access to the entire property and Clubhouse for two nights. Please contact us below if you’d like to learn more.
Have more questions?
Contact us at firstname.lastname@example.org.