Booking Policies
DEFAULT CANCELLATION POLICY
Bookings are non-refundable within 14 days of arrival. Any modifications or cancellations are subject to full forfeiture of the initial, full deposit. Cancellations and changes are permitted outside 14 days of arrival without penalty.
*Please refer to your confirmation email for your specific policy.
ADVANCED PURCHASE RATE CANCELLATION POLICY
Bookings made more than two weeks prior to arrival date receive a discount for their advanced purchase. Cancellations or modifications made at any time, including no-shows, will result in a charge for the entire booking amount.
GROUP CANCELLATION POLICY
Bookings that are cancelled within 30 days of arrival will result in a forfeiture of 100% of estimated room charges plus tax. Cancellations outside of 30 days are permitted free of charge.
AMENITY FEE
The amenity fee of $35 per night plus tax covers a number of amenities and services that AutoCamp Asheville offers to guests, including the following:
Breakfast granola, craft coffee, and tea
Weekly onsite events and programming (yoga, fireside chats, etc.)
Pool towels, lawn games, and board games
Outdoor play structure for children 12 and under (Opening Early 2025)
WiFi
Onsite parking, including complimentary EV charging
CHECK-IN AND CHECK-OUT POLICY
Check-in time is after 4PM; check out is 10AM. Early check-in requests are not guaranteed, but we will always let you know if your room is ready early if you’ve already checked in. Late checkout (until 1pm) can be accommodated for a $75 fee, based on availability. Guests must be 18 years or older to check-in.
CHILDREN POLICY
AutoCamp welcomes families and guests of all ages. We expect all of our young guests to be respectful of their neighbors, the staff, and the surrounding property while staying at AutoCamp, and for parents to keep an eye on their children. Summertime trips are often best for families.
DOG POLICIES
AutoCamp welcomes all well-behaved dogs to accompany their owners for an additional fee of $75.00 per stay for up to 2 dogs. There is a 2 dog maximum with an 80lb maximum weight each. We kindly ask guests who bring their dog to read our Dog Policy below before checking into AutoCamp. Dog accommodations must be booked online.
– Dogs MUST be kept on a maximum, 6-foot leash under owner supervision and may not be left unattended at any time.
– Guests are responsible to “clean up” after their dog. All dog waste must be properly disposed of in a dog receptacle.
– Noisy, vicious or unruly dogs are not allowed.
– AutoCamp is not responsible for, and will hold dog owner accountable, for any injury or damage caused by your dog.
SMOKING POLICY
AutoCamp is a non-smoking property. If you smoke inside your accommodation, a minimum cleaning fee of $350.00 will be charged to your account. The non-smoking policy refers to cigarettes, cigars, cannabis, e-cigarettes, and burning of candles or incense.
OVERNIGHT STAY POLICY
AutoCamp is a hotel with specific rooms associated with each reservation. No pitched tents, easy ups, pop-up shades, or RVs are allowed on the property or in the parking lot.
GOOD NEIGHBOR POLICY
Quiet hours are from 10 PM to 8 AM. Amplified sound or music is not permitted.
Please be courteous to other guests around you. Loud, objectionable noise is not allowed at any time. Profanity or violence will not be tolerated. Inconsiderate guests will be asked to leave.
OCCUPANCY POLICY
All rates are single or double occupancy.
Airstreams: Maximum of 3 adults or 2 adults and 2 children per Airstream. Please keep in mind small space living – 3 adults in an Airstream would be a tight fit.
Luxury Tents: Maximum of 2 adults and two children per tent.
Classic Cabins: Maximum of 3 adults or 2 adults and 2 children per Cabin.
AUTHORIZATION FOR INCIDENTALS
At check-in, your credit card will be pre-authorized for in-room incidentals. Upon your departure, any room incidental charges will be appropriately billed to your credit card.
DEPOSIT POLICY
A deposit equal to the full amount of your stay will be taken at the time of booking.
ACCEPTABLE FORMS OF PAYMENT
We accept all major credit cards. We do not accept cash or checks for deposits or payment of goods or services while at AutoCamp.
RESERVATION CANCELLATION BY PROPERTY POLICY
AutoCamp reserves the right to cancel a reservation for any unforeseen reason. In the event a reservation cancellation on the part of AutoCamp is deemed necessary, we will reschedule at guest’s request based on availability, or cancel and refund your reservation in full.
MINIMUM STAY POLICY
Most weekends require a 2-night minimum stay. Holiday and Event weekends may require a 3-plus minimum night stay.
DAMAGE AND MISSING ITEMS
Any damaged or missing items by you or your guests discovered in your accommodations, as a result of your stay, will be assessed and billed accordingly to your credit card.
TAXES AND FEES
All accommodations are subject to applicable taxes based on the nightly room rate.
CHANGES IN OFFERING AND OTHER INCIDENTALS
Amenities and services are subject to change without notice. Specific Unit numbers are not guaranteed and subject to change. We will do the utmost to fill specific requests.
HOUSEKEEPING POLICY
Daily housekeeping services are available for an additional fee per night. If you wish to have your unit cleaned during your stay, please notify the front desk upon arrival.
SECURITY
AutoCamp is not responsible for lost, stolen, or damaged articles. Report any problems with your site to the onsite team immediately. We adhere to and maintain all state, county and local laws. The legal drinking age in California and Massachusetts is 21 years. ID is required by all persons purchasing or consuming alcoholic beverages.
COMMUNICATIONS AND CORRESPONDENCE
By staying with us, you consent to receive marketing, promotional, and sales emails, as well as direct or automated emails regarding your stay with us. You may opt out of this correspondence at any time.
BOOKING WITH HILTON HONORS
Qualification for all on-property Hilton Honors benefits requires a confirmed reservation made through one of the following channels: Any official direct Hilton hotel brand or Hilton Honors website (for example, Hilton Honors.com or Hilton.com), Hilton Reservations & Customer Care phone line (1-800-4HONORS or local Hilton reservations office), Hilton Honors or Hilton mobile application, or through an IATA accredited retail travel agent professional (“Travel Agent”) booking through a Hilton channel or the following Global Distribution Systems: Amadeus, Apollo/Galileo, Worldspan and SABRE. Reservations made through AutoCamp channels or online travel agencies (e.g. Booking.com, Expedia, etc.) are not eligible for Hilton Honors Benefits or to earn Hilton Honors Points.
CANCELLATION AND CHANGE POLICY
Please refer to your confirmation email for your specific policy.
Cancellation Policy
Bookings are non-refundable within 14 days of arrival. Any modifications or cancellations are subject to full forfeiture of the initial, full deposit. Cancellations and changes are permitted outside 14 days of arrival without penalty.
Advanced Purchase Rate Cancellation Policy
Bookings made more than 30 days prior to arrival date receive a discount for their advanced purchase. Cancellations or modifications made at any time, including no-shows, will result in a charge for the entire booking amount.
Group Policy
Bookings that are cancelled within 30 days of arrival will result in a forfeiture of 100% of estimated room charges plus tax. Cancellations outside of 30 days are permitted free of charge.
AMENITY FEE
The amenity fee of $35 per night plus tax covers a number of amenities and services that AutoCamp Cape Cod offers to guests, including the following:
Breakfast granola, craft coffee, and tea
Weekly onsite events and programming (yoga, fireside chats, etc.)
Bicycles, lawn games, and board games
Outdoor play structure (for children 12 and under)
WiFi
Onsite parking, including complimentary EV charging
CHECK-IN AND CHECK-OUT POLICY
Check-in time is after 4PM; check-out is 10AM. Prior to arrival, you will receive an email where early check-in and late check-out can be added to your stay at an additional fee (subject to availability). If you do arrive early, we are happy to see if your room is available; however, we can’t guarantee that an early check-in or late check-out will be available. Guests must be 18 years or older to check-in.
CHILDREN POLICY
AutoCamp welcomes families and guests of all ages. We expect all of our young guests to be respectful of their neighbors, the staff, and the surrounding property while staying at AutoCamp, and for parents to keep an eye on their children. Summertime trips are often best for families.
DOG POLICIES
AutoCamp welcomes all well-behaved dogs to accompany their owners for an additional fee of $75.00 per stay for up to 2 dogs. There is a 2 dog maximum with an 80lb maximum weight each. We kindly ask guests who bring their dog to read our Dog Policy below before checking into AutoCamp. Dog accommodations must be booked online.
– Dogs MUST be kept on a maximum, 6-foot leash under owner supervision and may not be left unattended at any time.
– Guests are responsible to “clean up” after their dog. All dog waste must be properly disposed of in a dog receptacle.
– Noisy, vicious or unruly dogs are not allowed.
– AutoCamp is not responsible for, and will hold dog owner accountable, for any injury or damage caused by your dog.
SMOKING POLICY
AutoCamp is a non-smoking property. If you smoke inside your accommodation, a minimum cleaning fee of $350.00 will be charged to your account. The non-smoking policy refers to cigarettes, cigars, cannabis, e-cigarettes, and burning of candles or incense.
OVERNIGHT STAY POLICY
AutoCamp is a hotel with specific rooms associated with each reservation. No pitched tents, easy ups, pop-up shades, or RVs are allowed on the property or in the parking lot.
GOOD NEIGHBOR POLICY
Quiet hours are from 10 PM to 8 AM. Amplified sound or music is not permitted.
Please be courteous to other guests around you. Loud, objectionable noise is not allowed at any time. Profanity or violence will not be tolerated. Inconsiderate guests will be asked to leave.
OCCUPANCY POLICY
All rates are single or double occupancy.
Airstreams: Maximum of 3 adults or 2 adults and 2 children per Airstream. Please keep in mind small space living – 3 adults in an Airstream would be a tight fit.
Luxury Tents: Maximum of 2 adults and two children per tent.
Classic Cabins: Maximum of 3 adults or 2 adults and 2 children per Cabin.
AUTHORIZATION FOR INCIDENTALS
At check-in, your credit card will be pre-authorized for in-room incidentals. Upon your departure, any room incidental charges will be appropriately billed to your credit card.
DEPOSIT POLICY
A deposit equal to the full amount of your stay will be taken at the time of booking.
ACCEPTABLE FORMS OF PAYMENT
We accept all major credit cards. We do not accept cash or checks for deposits or payment of goods or services while at AutoCamp.
RESERVATION CANCELLATION BY PROPERTY POLICY
AutoCamp reserves the right to cancel a reservation for any unforeseen reason. In the event a reservation cancellation on the part of AutoCamp is deemed necessary, we will reschedule at guest’s request based on availability, or cancel and refund your reservation in full.
MINIMUM STAY POLICY
Most weekends require a 2-night minimum stay. Holiday and Event weekends may require a 3-plus minimum night stay.
DAMAGE AND MISSING ITEMS
Any damaged or missing items by you or your guests discovered in your accommodations, as a result of your stay, will be assessed and billed accordingly to your credit card.
TAXES AND FEES
All accommodations are subject to applicable taxes based on the nightly room rate.
CHANGES IN OFFERING AND OTHER INCIDENTALS
Amenities and services are subject to change without notice. Specific Unit numbers are not guaranteed and subject to change. We will do the utmost to fill specific requests.
HOUSEKEEPING POLICY
Daily housekeeping services are available for an additional fee per night. If you wish to have your unit cleaned during your stay, please notify the front desk upon arrival.
SECURITY
AutoCamp is not responsible for lost, stolen, or damaged articles. Report any problems with your site to the onsite team immediately. We adhere to and maintain all state, county and local laws. The legal drinking age in California and Massachusetts is 21 years. ID is required by all persons purchasing or consuming alcoholic beverages.
COMMUNICATIONS AND CORRESPONDENCE
By staying with us, you consent to receive marketing, promotional, and sales emails, as well as direct or automated emails regarding your stay with us. You may opt out of this correspondence at any time.
BOOKING WITH HILTON HONORS
Qualification for all on-property Hilton Honors benefits requires a confirmed reservation made through one of the following channels: Any official direct Hilton hotel brand or Hilton Honors website (for example, Hilton Honors.com or Hilton.com), Hilton Reservations & Customer Care phone line (1-800-4HONORS or local Hilton reservations office), Hilton Honors or Hilton mobile application, or through an IATA accredited retail travel agent professional (“Travel Agent”) booking through a Hilton channel or the following Global Distribution Systems: Amadeus, Apollo/Galileo, Worldspan and SABRE. Reservations made through AutoCamp channels or online travel agencies (e.g. Booking.com, Expedia, etc.) are not eligible for Hilton Honors Benefits or to earn Hilton Honors Points.
CANCELLATION POLICY
Bookings are non-refundable within 14 days of arrival. Any modifications or cancellations are subject to full forfeiture of the initial, full deposit. Cancellations and changes are permitted outside 14 days of arrival without penalty.
*Please refer to your confirmation email for your specific policy.
ADVANCED PURCHASE RATE CANCELLATION POLICY
Bookings made more than two weeks prior to arrival date receive a discount for their advanced purchase. Cancellations or modifications made at any time, including no-shows, will result in a charge for the entire booking amount.
GROUP CANCELLATION POLICY
Bookings that are cancelled within 30 days of arrival will result in a forfeiture of 100% of estimated room charges plus tax. Cancellations outside of 30 days are permitted free of charge.
AMENITY FEE
The amenity fee of $35 per night plus tax covers a number of amenities and services that AutoCamp Catskills offers to guests, including the following:
Breakfast granola, craft coffee, and tea
Weekly onsite events and programming (yoga, fireside chats, etc.)
Bicycles, lawn games, and board games
Outdoor play structure (for children 12 and under)
WiFi
Onsite parking, including complimentary EV charging
CHECK-IN AND CHECK-OUT POLICY
Check-in time is after 4PM; check out is 10AM. Early check-in requests are not guaranteed, but we will always let you know if your room is ready early if you’ve already checked in. Late checkout (until 12pm) can be accommodated for a $50 fee, based on availability. Guests must be 18 years or older to check-in.
CHILDREN POLICY
AutoCamp welcomes families and guests of all ages. We expect all of our young guests to be respectful of their neighbors, the staff, and the surrounding property while staying at AutoCamp, and for parents to keep an eye on their children. Summertime trips are often best for families.
DOG POLICIES
AutoCamp welcomes all well-behaved dogs to accompany their owners for an additional fee of $75.00 per stay for up to 2 dogs. There is a 2 dog maximum with an 80lb maximum weight each. We kindly ask guests who bring their dog to read our Dog Policy below before checking into AutoCamp. Dog accommodations must be booked online.
– Dogs MUST be kept on a maximum, 6-foot leash under owner supervision and may not be left unattended at any time.
– Guests are responsible to “clean up” after their dog. All dog waste must be properly disposed of in a dog receptacle.
– Noisy, vicious or unruly dogs are not allowed.
– AutoCamp is not responsible for, and will hold dog owner accountable, for any injury or damage caused by your dog.
SMOKING POLICY
AutoCamp is a non-smoking property. If you smoke inside your accommodation, a minimum cleaning fee of $350.00 will be charged to your account. The non-smoking policy refers to cigarettes, cigars, cannabis, e-cigarettes, and burning of candles or incense.
OVERNIGHT STAY POLICY
AutoCamp is a hotel with specific rooms associated with each reservation. No pitched tents, easy ups, pop-up shades, or RVs are allowed on the property or in the parking lot.
GOOD NEIGHBOR POLICY
Quiet hours are from 10 PM to 8 AM. Amplified sound or music is not permitted.
Please be courteous to other guests around you. Loud, objectionable noise is not allowed at any time. Profanity or violence will not be tolerated. Inconsiderate guests will be asked to leave.
OCCUPANCY POLICY
All rates are single or double occupancy.
Airstreams: Maximum of 3 adults or 2 adults and 2 children per Airstream. Please keep in mind small space living – 3 adults in an Airstream would be a tight fit.
Luxury Tents: Maximum of 2 adults and two children per tent.
Classic Cabins: Maximum of 3 adults or 2 adults and 2 children per Cabin.
AUTHORIZATION FOR INCIDENTALS
At check-in, your credit card will be pre-authorized for in-room incidentals. Upon your departure, any room incidental charges will be appropriately billed to your credit card.
DEPOSIT POLICY
A deposit equal to the full amount of your stay will be taken at the time of booking.
ACCEPTABLE FORMS OF PAYMENT
We accept all major credit cards. We do not accept cash or checks for deposits or payment of goods or services while at AutoCamp.
RESERVATION CANCELLATION BY PROPERTY POLICY
AutoCamp reserves the right to cancel a reservation for any unforeseen reason. In the event a reservation cancellation on the part of AutoCamp is deemed necessary, we will reschedule at guest’s request based on availability, or cancel and refund your reservation in full.
MINIMUM STAY POLICY
Most weekends require a 2-night minimum stay. Holiday and Event weekends may require a 3-plus minimum night stay.
DAMAGE AND MISSING ITEMS
Any damaged or missing items by you or your guests discovered in your accommodations, as a result of your stay, will be assessed and billed accordingly to your credit card.
TAXES AND FEES
All accommodations are subject to applicable taxes based on the nightly room rate.
CHANGES IN OFFERING AND OTHER INCIDENTALS
Amenities and services are subject to change without notice. Specific Unit numbers are not guaranteed and subject to change. We will do the utmost to fill specific requests.
HOUSEKEEPING POLICY
Daily housekeeping services are available for an additional fee per night. If you wish to have your unit cleaned during your stay, please notify the front desk upon arrival.
SECURITY
AutoCamp is not responsible for lost, stolen, or damaged articles. Report any problems with your site to the onsite team immediately. We adhere to and maintain all state, county and local laws. The legal drinking age in California and Massachusetts is 21 years. ID is required by all persons purchasing or consuming alcoholic beverages.
COMMUNICATIONS AND CORRESPONDENCE
By staying with us, you consent to receive marketing, promotional, and sales emails, as well as direct or automated emails regarding your stay with us. You may opt out of this correspondence at any time.
BOOKING WITH HILTON HONORS
Qualification for all on-property Hilton Honors benefits requires a confirmed reservation made through one of the following channels: Any official direct Hilton hotel brand or Hilton Honors website (for example, Hilton Honors.com or Hilton.com), Hilton Reservations & Customer Care phone line (1-800-4HONORS or local Hilton reservations office), Hilton Honors or Hilton mobile application, or through an IATA accredited retail travel agent professional (“Travel Agent”) booking through a Hilton channel or the following Global Distribution Systems: Amadeus, Apollo/Galileo, Worldspan and SABRE. Reservations made through AutoCamp channels or online travel agencies (e.g. Booking.com, Expedia, etc.) are not eligible for Hilton Honors Benefits or to earn Hilton Honors Points.
CHECK-IN AND CHECK-OUT POLICY
Check-in time is after 4PM; check out is 10AM. Early check-in requests are not guaranteed, but we will always let you know if your room is ready early if you’ve already checked in. Late checkout (until 1pm) can be accommodated for a $75 fee, based on availability. Guests must be 18 years or older to check-in.
CANCELLATION AND CHANGE POLICY
*Please refer to your confirmation email for your specific policy.
Cancellation Policy
Bookings are non-refundable within 14 days of arrival. Any modifications or cancellations are subject to full forfeiture of the initial, full deposit. Cancellations and changes are permitted outside 14 days of arrival without penalty.
Advanced Purchase Rate Cancellation Policy
Bookings made more than two weeks prior to arrival date receive a discount for their advanced purchase. Cancellations or modifications made at any time, including no-shows, will result in a charge for the entire booking amount.
GROUP CANCELLATION POLICY
Bookings that are cancelled within 30 days of arrival will result in a forfeiture of 100% of estimated room charges plus tax. Cancellations outside of 30 days are permitted free of charge.
AMENITY FEE
The amenity fee of $35 per night plus tax covers a number of amenities and services that AutoCamp Joshua Tree offers to guests, including the following:
Breakfast granola, craft coffee, and tea
Weekly onsite events and programming (yoga, fireside chats, etc.)
Bicycles, pool towels, lawn games, and board games
Outdoor play structure (for children 12 and under)
WiFi
Onsite parking, including complimentary EV charging
CHILDREN POLICY
AutoCamp welcomes families and guests of all ages. We expect all of our young guests to be respectful of their neighbors, the staff, and the surrounding property while staying at AutoCamp, and for parents to keep an eye on their children. Summertime trips are often best for families.
DOG POLICIES
AutoCamp welcomes all well-behaved dogs to accompany their owners for an additional fee of $75 per stay for up to 2 dogs. There is a 2 dog maximum with an 80 lb maximum weight each. We kindly ask guests who bring their dog to read our Dog Policy below before checking into AutoCamp. Dog accommodations must be booked online.
– Dogs MUST be kept on a maximum, 6-foot leash under owner supervision and may not be left unattended at any time.
– Guests are responsible to “clean up” after their dog. All dog waste must be properly disposed of in a dog receptacle.
– Noisy, vicious or unruly dogs are not allowed.
– AutoCamp is not responsible for, and will hold dog owner accountable, for any injury or damage caused by your dog.
SMOKING POLICY
AutoCamp is a non-smoking property. If you smoke inside your accommodation, a minimum cleaning fee of $350.00 will be charged to your account. The non-smoking policy refers to cigarettes, cigars, cannabis, e-cigarettes, and burning of candles or incense.
OVERNIGHT STAY POLICY
AutoCamp is a hotel with specific rooms associated with each reservation. No pitched tents, easy ups, pop-up shades, or RVs are allowed on the property or in the parking lot.
GOOD NEIGHBOR POLICY
Quiet hours are from 10 PM to 8 AM. Amplified sound or music is not permitted.
Please be courteous to other guests around you. Loud, objectionable noise is not allowed at any time. Profanity or violence will not be tolerated. Inconsiderate guests will be asked to leave.
OCCUPANCY POLICY
All rates are single or double occupancy.
Airstreams: Maximum of 3 adults or 2 adults and 2 children per Airstream. Please keep in mind small space living – 3 adults in an Airstream would be a tight fit.
Classic Cabins: Maximum of 3 adults or 2 adults and 2 children per Classic Cabin.
AUTHORIZATION FOR INCIDENTALS
At check-in, your credit card will be pre-authorized for in-room incidentals. Upon your departure, any room incidental charges will be appropriately billed to your credit card.
DEPOSIT POLICY
A deposit equal to the full amount of your stay will be taken at the time of booking.
ACCEPTABLE FORMS OF PAYMENT
We accept all major credit cards. We do not accept cash or checks for deposits or payment of goods or services while at AutoCamp.
RESERVATION CANCELLATION BY PROPERTY POLICY
AutoCamp reserves the right to cancel a reservation for any unforeseen reason. In the event a reservation cancellation on the part of AutoCamp is deemed necessary, we will reschedule at guest’s request based on availability, or cancel and refund your reservation in full.
MINIMUM STAY POLICY
Most weekends require a 2-night minimum stay. Holiday and Event weekends may require a 3-plus minimum night stay.
DAMAGE AND MISSING ITEMS
Any damaged or missing items by you or your guests discovered in your accommodations, as a result of your stay, will be assessed and billed accordingly to your credit card.
TAXES AND FEES
All accommodations are subject to applicable taxes based on the nightly room rate.
CHANGES IN OFFERING AND OTHER INCIDENTALS
Amenities and services are subject to change without notice. Specific Unit numbers are not guaranteed and subject to change. We will do the utmost to fill specific requests.
HOUSEKEEPING POLICY
Daily housekeeping services are available for an additional fee per night. If you wish to have your unit cleaned during your stay, please notify the front desk upon arrival.
SECURITY
AutoCamp is not responsible for lost, stolen, or damaged articles. Report any problems with your site to the onsite team immediately. We adhere to and maintain all state, county and local laws. The legal drinking age in California is 21 years. ID is required by all persons purchasing or consuming alcoholic beverages.
COMMUNICATIONS AND CORRESPONDENCE
By staying with us, you consent to receive marketing, promotional, and sales emails, as well as direct or automated emails regarding your stay with us. You may opt out of this correspondence at any time.
BOOKING WITH HILTON HONORS
Qualification for all on-property Hilton Honors benefits requires a confirmed reservation made through one of the following channels: Any official direct Hilton hotel brand or Hilton Honors website (for example, Hilton Honors.com or Hilton.com), Hilton Reservations & Customer Care phone line (1-800-4HONORS or local Hilton reservations office), Hilton Honors or Hilton mobile application, or through an IATA accredited retail travel agent professional (“Travel Agent”) booking through a Hilton channel or the following Global Distribution Systems: Amadeus, Apollo/Galileo, Worldspan and SABRE. Reservations made through AutoCamp channels or online travel agencies (e.g. Booking.com, Expedia, etc.) are not eligible for Hilton Honors Benefits or to earn Hilton Honors Points.
CHECK-IN AND CHECK-OUT POLICY
Check-in time is between 4PM and 7PM; check out is 10AM. Please make sure to adhere to these times as your Door Lock Code will automatically activate at check-in and deactivate upon check out. Early check-in requests are not guaranteed. Guests must be 18 years or older to check-in.
CANCELLATION AND CHANGE POLICY
*Please refer to your confirmation email for your specific policy.
Cancellation Policy
Bookings are non-refundable within 14 days of arrival. Any modifications or cancellations are subject to full forfeiture of the initial, full deposit. Cancellations and changes are permitted outside 14 days of arrival without penalty.
Advanced Purchase Rate Cancellation Policy
Bookings made more than two weeks prior to arrival date receive a discount for their advanced purchase. Cancellations or modifications made at any time, including no-shows, will result in a charge for the entire booking amount.
GROUP CANCELLATION POLICY
Bookings that are cancelled within 30 days of arrival will result in a forfeiture of 100% of estimated room charges plus tax. Cancellations outside of 30 days are permitted free of charge.
AMENITY FEE
The amenity fee of $35 per night plus tax covers a number of amenities and services that AutoCamp Russian River offers to guests, including the following:
Breakfast granola, craft coffee, and tea
Weekly onsite events and programming (yoga, fireside chats, etc.)
Bicycles, lawn games, and board games
Outdoor play structure (for children 12 and under)
WiFi
Onsite parking, including complimentary EV charging
CHILDREN POLICY
AutoCamp welcomes families and guests of all ages. We expect all of our young guests to be respectful of their neighbors, the staff, and the surrounding property while staying at AutoCamp, and for parents to keep an eye on their children.
DOG POLICIES
AutoCamp welcomes all well-behaved dogs to accompany their owners for an additional fee of $75.00 per stay for up to 2 dogs. There is a 2 dog maximum with an 80lb maximum weight each. We kindly ask guests who bring their dog to read our Dog Policy below before checking into AutoCamp. Dog accommodations must be booked by calling 888-405-7553, they may not be booked online. Dogs are not allowed on property without prior approval.
– Dogs MUST be kept on a maximum, 6-foot leash under owner supervision and may not be left unattended at any time.
– Guests are responsible to “clean up” after their dog. All dog waste must be properly disposed of in a dog receptacle.
– Noisy, vicious, or unruly dogs are not allowed.
– AutoCamp is not responsible for, and will hold dog owner accountable, for any injury or damage caused by your dog.
SMOKING POLICY
AutoCamp is a non-smoking property. If you smoke inside your accommodation, a minimum cleaning fee of $350.00 will be charged to your account. The non-smoking policy refers to cigarettes, cigars, cannabis, e-cigarettes, and burning of candles or incense including patchouli and other strong fragrances.
CAMPFIRE POLICY
Due to neighborhood regulations, we are not permitted to burn wood or trash. You are welcome to burn charcoal and pressed logs.
OVERNIGHT STAY POLICY
AutoCamp is a hotel with specific rooms associated with each reservation. No pitched tents, easy ups, pop-up shades, or RVs are allowed on the property or in the parking lot.
GOOD NEIGHBOR POLICY
Quiet hours are from 10 PM to 8 AM. Amplified sound or music is not permitted.
Please be courteous to other guests around you. Loud, objectionable noise is not allowed at any time. Profanity or violence will not be tolerated. Inconsiderate guests will be asked to leave.
OCCUPANCY POLICY
All rates are single or double occupancy.
Airstreams: Maximum of 3 adults or 2 adults and 2 children per Airstream. Please keep in mind small space living – 3 adults in an Airstream would be a tight fit.
Luxury Tents: 2 guest maximum (including children) per luxury tent. The Luxury Tents are not dog-friendly.
AUTHORIZATION FOR INCIDENTALS
At check-in, your credit card will be pre-authorized $150.00 for in-room incidentals. Upon your departure, any room incidental charges will be appropriately billed to your credit card.
DEPOSIT POLICY
A deposit equal to the full amount of your stay will be taken at the time of booking.
ACCEPTABLE FORMS OF PAYMENT
We accept all major credit cards. We do not accept cash or checks for deposits or payment of goods or services while at AutoCamp.
RESERVATION CANCELLATION BY PROPERTY POLICY
AutoCamp reserves the right to cancel a reservation for any unforeseen reason. In the event a reservation cancellation on the part of AutoCamp is deemed necessary, we will reschedule at guest’s request based on availability, or cancel and refund your reservation in full.
MINIMUM STAY POLICY
Most weekends require a 2-night minimum stay. Holiday and event weekends may require a 3-plus minimum night stay.
DAMAGE AND MISSING ITEMS
Any damaged or missing items by you or your guests discovered in your accommodations, as a result of your stay, will be assessed and billed accordingly to your credit card.
TAXES AND FEES
All accommodations are subject to applicable taxes based on the nightly room rate.
CHANGES IN OFFERING AND OTHER INCIDENTALS
Amenities and services are subject to change without notice. Specific unit numbers are not guaranteed and subject to change. We will do the utmost to fill specific requests.
SECURITY
AutoCamp is not responsible for lost, stolen, or damaged articles. Report any problems with your site to the onsite team immediately. We adhere to and maintain all state, county and local laws. The legal drinking age in California is 21 years. ID is required by all persons purchasing or consuming alcoholic beverages.
COMMUNICATIONS AND CORRESPONDENCE
By staying with us, you consent to receive marketing, promotional, and sales emails, as well as direct or automated emails regarding your stay with us. You may opt out of this correspondence at any time.
BOOKING WITH HILTON HONORS
Qualification for all on-property Hilton Honors benefits requires a confirmed reservation made through one of the following channels: Any official direct Hilton hotel brand or Hilton Honors website (for example, Hilton Honors.com or Hilton.com), Hilton Reservations & Customer Care phone line (1-800-4HONORS or local Hilton reservations office), Hilton Honors or Hilton mobile application, or through an IATA accredited retail travel agent professional (“Travel Agent”) booking through a Hilton channel or the following Global Distribution Systems: Amadeus, Apollo/Galileo, Worldspan and SABRE. Reservations made through AutoCamp channels or online travel agencies (e.g. Booking.com, Expedia, etc.) are not eligible for Hilton Honors Benefits or to earn Hilton Honors Points.
CHECK-IN AND CHECK-OUT POLICY
Check-in time is after 4PM; check out is 10AM. Early check-in requests are not guaranteed, but we will always let you know if your room is ready early if you’ve already checked in. Late checkout (until 1pm) can be accommodated for a $75 fee, based on availability. Guests must be 18 years or older to check-in.
CANCELLATION AND CHANGE POLICY
*Please refer to your confirmation email for your specific policy.
Cancellation Policy
Bookings are non-refundable within 14 days of arrival. Any modifications or cancellations are subject to full forfeiture of the initial, full deposit. Cancellations and changes are permitted outside 14 days of arrival without penalty.
Advanced Purchase Rate Cancellation Policy
Bookings made more than two weeks prior to arrival date receive a discount for their advanced purchase. Cancellations or modifications made at any time, including no-shows, will result in a charge for the entire booking amount.
GROUP CANCELLATION POLICY
Bookings that are cancelled within 30 days of arrival will result in a forfeiture of 100% of estimated room charges plus tax. Cancellations outside of 30 days are permitted free of charge.
AMENITY FEE
The amenity fee of $35 per night plus tax covers a number of amenities and services that AutoCamp Sequoia offers to guests, including the following:
Breakfast granola, craft coffee, and tea
Weekly onsite events and programming (yoga, fireside chats, etc.)
Bicycles, pool towels, lawn games, and board games
Outdoor play structure (for children 12 and under)
WiFi
Onsite parking, including complimentary EV charging
CHILDREN POLICY
AutoCamp welcomes families and guests of all ages. We expect all of our young guests to be respectful of their neighbors, the staff, and the surrounding property while staying at AutoCamp, and for parents to keep an eye on their children. Summertime trips are often best for families.
DOG POLICIES
AutoCamp welcomes all well-behaved dogs to accompany their owners for an additional fee of $75.00 per stay for up to 2 dogs. There is a 2 dog maximum with an 80lb maximum weight each. We kindly ask guests who bring their dog to read our Dog Policy below before checking into AutoCamp. Dog accommodations must be booked online.
– Dogs MUST be kept on a maximum, 6-foot leash under owner supervision and may not be left unattended at any time.
– Guests are responsible to “clean up” after their dog. All dog waste must be properly disposed of in a dog receptacle.
– Noisy, vicious or unruly dogs are not allowed.
– AutoCamp is not responsible for, and will hold dog owner accountable, for any injury or damage caused by your dog.
SMOKING POLICY
AutoCamp is a non-smoking property. If you smoke inside your accommodation, a minimum cleaning fee of $350.00 will be charged to your account. The non-smoking policy refers to cigarettes, cigars, cannabis, e-cigarettes, and burning of candles or incense.
OVERNIGHT STAY POLICY
AutoCamp is a hotel with specific rooms associated with each reservation. No pitched tents, easy ups, pop-up shades, or RVs are allowed on the property or in the parking lot.
GOOD NEIGHBOR POLICY
Quiet hours are from 10 PM to 8 AM. Amplified sound or music is not permitted.
Please be courteous to other guests around you. Loud, objectionable noise is not allowed at any time. Profanity or violence will not be tolerated. Inconsiderate guests will be asked to leave.
OCCUPANCY POLICY
All rates are single or double occupancy.
Airstreams: Maximum of 3 adults or 2 adults and 2 children per Airstream. Please keep in mind small space living – 3 adults in an Airstream would be a tight fit.
Classic and Premium Cabins: Maximum of 3 adults or 2 adults and 2 children per Cabin.
BaseCamps and Double Queen Bunk Rooms: Maximum of 5 adults or 4 adults and 2 children per BaseCamp.
AUTHORIZATION FOR INCIDENTALS
At check-in, your credit card will be pre-authorized for $150 for in-room incidentals. Upon your departure, any room incidental charges will be appropriately billed to your credit card.
DEPOSIT POLICY
A deposit equal to the full amount of your stay will be taken at the time of booking.
ACCEPTABLE FORMS OF PAYMENT
We accept all major credit cards. We do not accept cash or checks for deposits or payment of goods or services while at AutoCamp.
RESERVATION CANCELLATION BY PROPERTY POLICY
AutoCamp reserves the right to cancel a reservation for any unforeseen reason. In the event a reservation cancellation on the part of AutoCamp is deemed necessary, we will reschedule at guest’s request based on availability, or cancel and refund your reservation in full.
MINIMUM STAY POLICY
Most weekends require a 2-night minimum stay. Holiday and Event weekends may require a 3-plus minimum night stay.
DAMAGE AND MISSING ITEMS
Any damaged or missing items by you or your guests discovered in your accommodations, as a result of your stay, will be assessed and billed accordingly to your credit card.
TAXES AND FEES
All accommodations are subject to applicable taxes based on the nightly room rate.
CHANGES IN OFFERING AND OTHER INCIDENTALS
Amenities and services are subject to change without notice. Specific Unit numbers are not guaranteed and subject to change. We will do the utmost to fill specific requests.
HOUSEKEEPING POLICY
Daily housekeeping services are available for an additional fee per night. If you wish to have your unit cleaned during your stay, please notify the front desk upon arrival.
SECURITY
AutoCamp is not responsible for lost, stolen, or damaged articles. Report any problems with your site to the onsite team immediately. We adhere to and maintain all state, county and local laws. The legal drinking age in California is 21 years. ID is required by all persons purchasing or consuming alcoholic beverages.
COMMUNICATIONS AND CORRESPONDENCE
By staying with us, you consent to receive marketing, promotional, and sales emails, as well as direct or automated emails regarding your stay with us. You may opt out of this correspondence at any time.
BOOKING WITH HILTON HONORS
Qualification for all on-property Hilton Honors benefits requires a confirmed reservation made through one of the following channels: Any official direct Hilton hotel brand or Hilton Honors website (for example, Hilton Honors.com or Hilton.com), Hilton Reservations & Customer Care phone line (1-800-4HONORS or local Hilton reservations office), Hilton Honors or Hilton mobile application, or through an IATA accredited retail travel agent professional (“Travel Agent”) booking through a Hilton channel or the following Global Distribution Systems: Amadeus, Apollo/Galileo, Worldspan and SABRE. Reservations made through AutoCamp channels or online travel agencies (e.g. Booking.com, Expedia, etc.) are not eligible for Hilton Honors Benefits or to earn Hilton Honors Points.
CHECK-IN AND CHECK-OUT POLICY
Check-in time is after 4PM; check out is 10AM. Early check-in requests are not guaranteed, but we will always let you know if your room is ready early if you’ve already checked in. Late checkout (until 1pm) can be accommodated for a $75 fee, based on availability. Guests must be 18 years or older to check-in.
CANCELLATION AND CHANGE POLICY
*Please refer to your confirmation email for your specific policy.
Cancellation Policy
Bookings are non-refundable within 14 days of arrival. Any modifications or cancellations are subject to full forfeiture of the initial, full deposit. Cancellations and changes are permitted outside 14 days of arrival without penalty.
Advanced Purchase Rate Cancellation Policy
Bookings made more than two weeks prior to arrival date receive a discount for their advanced purchase. Cancellations or modifications made at any time, including no-shows, will result in a charge for the entire booking amount.
GROUP CANCELLATION POLICY
Bookings that are cancelled within 30 days of arrival will result in a forfeiture of 100% of estimated room charges plus tax. Cancellations outside of 30 days are permitted free of charge.
AMENITY FEE
The amenity fee of $35 per night plus tax covers a number of amenities and services that AutoCamp Yosemite offers to guests, including the following:
Breakfast granola, craft coffee, and tea
Weekly onsite events and programming (yoga, fireside chats, etc.)
Bicycles, pool towels, lawn games, and board games
Outdoor play structure (for children 12 and under)
WiFi
Onsite parking, including complimentary EV charging
CHILDREN POLICY
AutoCamp welcomes families and guests of all ages. We expect all of our young guests to be respectful of their neighbors, the staff, and the surrounding property while staying at AutoCamp, and for parents to keep an eye on their children. Summertime trips are often best for families.
DOG POLICIES
AutoCamp welcomes all well-behaved dogs to accompany their owners for an additional fee of $75.00 per stay for up to 2 dogs. There is a 2 dog maximum with an 80lb maximum weight each. We kindly ask guests who bring their dog to read our Dog Policy below before checking into AutoCamp. Dog accommodations must be booked online.
– Dogs MUST be kept on a maximum, 6-foot leash under owner supervision and may not be left unattended at any time.
– Guests are responsible to “clean up” after their dog. All dog waste must be properly disposed of in a dog receptacle.
– Noisy, vicious or unruly dogs are not allowed.
– AutoCamp is not responsible for, and will hold dog owner accountable, for any injury or damage caused by your dog.
SMOKING POLICY
AutoCamp is a non-smoking property. If you smoke inside your accommodation, a minimum cleaning fee of $350.00 will be charged to your account. The non-smoking policy refers to cigarettes, cigars, cannabis, e-cigarettes, and burning of candles or incense.
OVERNIGHT STAY POLICY
AutoCamp is a hotel with specific rooms associated with each reservation. No pitched tents, easy ups, pop-up shades, or RVs are allowed on the property or in the parking lot.
GOOD NEIGHBOR POLICY
Quiet hours are from 10 PM to 8 AM. Amplified sound or music is not permitted.
Please be courteous to other guests around you. Loud, objectionable noise is not allowed at any time. Profanity or violence will not be tolerated. Inconsiderate guests will be asked to leave.
OCCUPANCY POLICY
All rates are single or double occupancy.
Airstreams: Maximum of 3 adults or 2 adults and 2 children per Airstream. Please keep in mind small space living – 3 adults in an Airstream would be a tight fit.
Luxury Tents: Maximum of 2 adults and two children per tent.
Classic and Premium Cabins: Maximum of 3 adults or 2 adults and 2 children per Cabin.
Family Cabin: Maximum of 5 adults or 4 adults and 2 children per Cabin.
AUTHORIZATION FOR INCIDENTALS
At check-in, your credit card will be pre-authorized for $150 for in-room incidentals. Upon your departure, any room incidental charges will be appropriately billed to your credit card.
DEPOSIT POLICY
A deposit equal to the full amount of your stay will be taken at the time of booking.
ACCEPTABLE FORMS OF PAYMENT
We accept all major credit cards. We do not accept cash or checks for deposits or payment of goods or services while at AutoCamp.
RESERVATION CANCELLATION BY PROPERTY POLICY
AutoCamp reserves the right to cancel a reservation for any unforeseen reason. In the event a reservation cancellation on the part of AutoCamp is deemed necessary, we will reschedule at guest’s request based on availability, or cancel and refund your reservation in full.
MINIMUM STAY POLICY
Most weekends require a 2-night minimum stay. Holiday and Event weekends may require a 3-plus minimum night stay.
DAMAGE AND MISSING ITEMS
Any damaged or missing items by you or your guests discovered in your accommodations, as a result of your stay, will be assessed and billed accordingly to your credit card.
TAXES AND FEES
All accommodations are subject to applicable taxes based on the nightly room rate.
CHANGES IN OFFERING AND OTHER INCIDENTALS
Amenities and services are subject to change without notice. Specific Unit numbers are not guaranteed and subject to change. We will do the utmost to fill specific requests.
HOUSEKEEPING POLICY
Daily housekeeping services are available for an additional fee per night. If you wish to have your unit cleaned during your stay, please notify the front desk upon arrival.
SECURITY
AutoCamp is not responsible for lost, stolen, or damaged articles. Report any problems with your site to the onsite team immediately. We adhere to and maintain all state, county and local laws. The legal drinking age in California is 21 years. ID is required by all persons purchasing or consuming alcoholic beverages.
COMMUNICATIONS AND CORRESPONDENCE
By staying with us, you consent to receive marketing, promotional, and sales emails, as well as direct or automated emails regarding your stay with us. You may opt out of this correspondence at any time.
BOOKING WITH HILTON HONORS
Qualification for all on-property Hilton Honors benefits requires a confirmed reservation made through one of the following channels: Any official direct Hilton hotel brand or Hilton Honors website (for example, Hilton Honors.com or Hilton.com), Hilton Reservations & Customer Care phone line (1-800-4HONORS or local Hilton reservations office), Hilton Honors or Hilton mobile application, or through an IATA accredited retail travel agent professional (“Travel Agent”) booking through a Hilton channel or the following Global Distribution Systems: Amadeus, Apollo/Galileo, Worldspan and SABRE. Reservations made through AutoCamp channels or online travel agencies (e.g. Booking.com, Expedia, etc.) are not eligible for Hilton Honors Benefits or to earn Hilton Honors Points.
CANCELLATION AND CHANGE POLICY
Please refer to your confirmation email for your specific policy.
Cancellation Policy
Bookings are non-refundable within 14 days of arrival. Any modifications or cancellations are subject to full forfeiture of the initial, full deposit. Cancellations and changes are permitted outside 14 days of arrival without penalty.
Advanced Purchase Rate Cancellation Policy
Bookings made more than two weeks prior to arrival date receive a discount for their advanced purchase. Cancellations or modifications made at any time, including no-shows, will result in a charge for the entire booking amount.
AMENITY FEE
The amenity fee of $35 per night plus tax covers a number of amenities and services that AutoCamp Zion offers to guests, including the following:
Breakfast granola, craft coffee, and tea
Weekly onsite events and programming (yoga, fireside chats, etc.)
Bicycles, pool towels, lawn games, and board games
Outdoor play structure (for children 12 and under)
WiFi
Onsite parking, including complimentary EV charging
CHECK-IN AND CHECK-OUT POLICY
Check-in time is after 4PM; check out is at 10AM. Early check-in requests are not guaranteed, but we will always let you know if your room is ready early if you’ve already checked in. Late checkout (until 1pm) can be accommodated for a $75 fee, based on availability. Guests must be 18 years or older to check-in.
CHILDREN POLICY
AutoCamp welcomes families and guests of all ages. We expect all of our young guests to be respectful of their neighbors, the staff, and the surrounding property while staying at AutoCamp, and for parents to keep an eye on their children. Summertime trips are often best for families.
DOG POLICIES
AutoCamp welcomes all well-behaved dogs to accompany their owners for an additional fee of $75.00 per stay for up to 2 dogs. There is a 2 dog maximum with an 80lb maximum weight each. We kindly ask guests who bring their dog to read our Dog Policy below before checking into AutoCamp. Dog accommodations must be booked online.
– Dogs MUST be kept on a maximum, 6-foot leash under owner supervision and may not be left unattended at any time.
– Guests are responsible to “clean up” after their dog. All dog waste must be properly disposed of in a dog receptacle.
– Noisy, vicious or unruly dogs are not allowed.
– AutoCamp is not responsible for, and will hold dog owner accountable, for any injury or damage caused by your dog.
SMOKING POLICY
AutoCamp is a non-smoking property. If you smoke inside your accommodation, a minimum cleaning fee of $350.00 will be charged to your account. The non-smoking policy refers to cigarettes, cigars, cannabis, e-cigarettes, and burning of candles or incense.
OVERNIGHT STAY POLICY
AutoCamp is a hotel with specific rooms associated with each reservation. No pitched tents, easy ups, pop-up shades, or RVs are allowed on the property or in the parking lot.
GOOD NEIGHBOR POLICY
Quiet hours are from 10 PM to 8 AM. Amplified sound or music is not permitted.
Please be courteous to other guests around you. Loud, objectionable noise is not allowed at any time. Profanity or violence will not be tolerated. Inconsiderate guests will be asked to leave.
OCCUPANCY POLICY
All rates are single or double occupancy.
Airstreams: Maximum of 3 adults or 2 adults and 2 children per Airstream. Please keep in mind small space living – 3 adults in an Airstream would be a tight fit.
X Suites: Maximum of 3 adults or 2 adults and 2 children per X Suite.
AUTHORIZATION FOR INCIDENTALS
At check-in, your credit card will be pre-authorized for in-room incidentals. Upon your departure, any room incidental charges will be appropriately billed to your credit card.
DEPOSIT POLICY
A deposit equal to the full amount of your stay will be taken at the time of booking.
ACCEPTABLE FORMS OF PAYMENT
We accept all major credit cards. We do not accept cash or checks for deposits or payment of goods or services while at AutoCamp.
RESERVATION CANCELLATION BY PROPERTY POLICY
AutoCamp reserves the right to cancel a reservation for any unforeseen reason. In the event a reservation cancellation on the part of AutoCamp is deemed necessary, we will reschedule at guest’s request based on availability, or cancel and refund your reservation in full.
MINIMUM STAY POLICY
Most weekends require a 2-night minimum stay. Holiday and Event weekends may require a 3-plus minimum night stay. Midweek stays rarely have a minimum stay requirement. Occasionally we relax minimum stay requirements based on availability.
DAMAGE AND MISSING ITEMS
Any damaged or missing items by you or your guests discovered in your accommodations, as a result of your stay, will be assessed and billed accordingly to your credit card.
TAXES AND FEES
All accommodations are subject to applicable taxes based on the nightly room rate.
CHANGES IN OFFERING AND OTHER INCIDENTALS
Amenities and services are subject to change without notice. Specific Unit numbers are not guaranteed and subject to change. We will do the utmost to fill specific requests.
HOUSEKEEPING POLICY
Daily housekeeping services are available for an additional fee per night. If you wish to have your unit cleaned during your stay, please notify the front desk upon arrival.
SECURITY
AutoCamp is not responsible for lost, stolen, or damaged articles. Report any problems with your site to the onsite team immediately. We adhere to and maintain all state, county and local laws. The legal drinking age in Utah is 21 years. ID is required by all persons purchasing or consuming alcoholic beverages.
COMMUNICATIONS AND CORRESPONDENCE
By staying with us, you consent to receive marketing, promotional, and sales emails, as well as direct or automated emails regarding your stay with us. You may opt out of this correspondence at any time.
BOOKING WITH HILTON HONORS
Qualification for all on-property Hilton Honors benefits requires a confirmed reservation made through one of the following channels: Any official direct Hilton hotel brand or Hilton Honors website (for example, Hilton Honors.com or Hilton.com), Hilton Reservations & Customer Care phone line (1-800-4HONORS or local Hilton reservations office), Hilton Honors or Hilton mobile application, or through an IATA accredited retail travel agent professional (“Travel Agent”) booking through a Hilton channel or the following Global Distribution Systems: Amadeus, Apollo/Galileo, Worldspan and SABRE. Reservations made through AutoCamp channels or online travel agencies (e.g. Booking.com, Expedia, etc.) are not eligible for Hilton Honors Benefits or to earn Hilton Honors Points.