Use code COZYCAMP for 15% off at Santa Barbara or Russian River

Frequently Asked Questions

If your question is not listed below, please feel free to email us at info@autocamp.com or call 888-405-7553. We would be more than happy to help you!

GENERAL AUTOCAMP QUESTIONS

HOW DO YOUR THREE PROPERTIES DIFFER?

The biggest difference between our three properties comes down to their locations. Each location is unique and offers different possibilities for experiences and adventures. However, we aim for our guests to feel as though the AutoCamp experience remains similar. All of our accommodations work and feel the same, no matter which AutoCamp location you are at.

AutoCamp Santa Barbara is in a lively, urban area in downtown Santa Barbara. There are several restaurants, shops, and beaches within biking distance. Santa Barbara is our smallest property and provides a much more urban feel than our other two sites.

AutoCamp Russian River is located in a beautiful redwood grove outside the small town of Guerneville, a short stroll from the Russian River. It’s a very natural environment with restaurants, wineries, and the river within walking distance. AutoCamp Russian River is an adult-focused property. Our goal is to provide a quiet, tranquil experience for our guests. Loud and unruly behavior will not be tolerated. Families with poorly behaved children may be asked to leave.

AutoCamp Yosemite is our largest and most secluded location, located just outside of iconic Yosemite National Park. It features a two-story clubhouse, pool, and pond, allowing for large group accommodations and endless adventures nearby.

DO YOU ALLOW FOR RETREATS/EVENTS AT YOUR LOCATIONS?

Yes, we are open to accommodating large groups and retreats at our Russian River and Yosemite locations! Our Santa Barbara location is too small to accommodate large groups and gatherings, but there is the option to rent out all six Airstream Suites.  For more information on all things “events,” please contact our Group Sales Manager, Abby by filling out this form or by calling 888-592-7784.

CAN I BRING MY OWN TRAILER OR PITCH MY OWN TENT?

No. AutoCamp does not provide sites for personal trailers or tents. Car camping is strictly prohibited. 

WHEN IS CHECK IN / CHECK OUT?

Check in: 4:00 PM

Check out: 11:00 AM

AUTOCAMP RUSSIAN RIVER FAQS

WHAT CAN I EXPECT TO FIND ONSITE?

When arriving at AutoCamp Russian River, you can expect to find beautiful redwoods; a mid-century modern architectural clubhouse featuring both indoor and outdoor fire pits; Airstreams; Luxury Tents; and open grassy areas. We are not located directly on the river, but just across the street, within a short walking distance of the water and downtown Guerneville. Around the property, you’ll also find lawn games, board games, hammocks, and many areas for lounging.

IS AUTOCAMP RUSSIAN RIVER FAMILY FRIENDLY?

AutoCamp Russian River is an adult-focused property. Well-behaved children are welcome with their families, however, there are limited activities for children at the property and in the local area. Our goal is to provide a quiet, tranquil experience for our guests. Loud and unruly behavior will not be tolerated. Families with poorly behaved children may be asked to leave. Use of sidewalk chalk or silly string is prohibited.

CAN I BURN WOOD ON PROPERTY?

No. Burning wood and firewood is prohibited at our properties. However, compressed logs (3 included) and charcoal briquettes may be used for campfires and cooking. Additional compressed logs can be purchased in our onsite shop. 

WHAT IS THE DIFFERENCE BETWEEN THE AIRSTREAM PREMIUM AND THE AIRSTREAM STANDARD?

The only difference between the Premium and the Standard is location. They both offer the same accommodations and amenities, however, the Premium offers a more private getaway. Premium Airstreams are located on the outskirts of our property and along a creek bed, which provides maximum privacy for our guests.

ARE THERE FEES FOR PARKING?

No, but there is only one parking space provided per unit. We have limited space for parking at our sites – carpooling is appreciated (and helps the planet)!

WHAT ARE MY COOKING OPTIONS FOR AUTOCAMP RUSSIAN RIVER?

All Airstream suites and tents are equipped with their own fire pit with grilling grates for a more traditional over-the-campfire cooking experience. Each Airstream also has a microwave and miniature fridge (with small freezer section) for cooking and storing food. Guests can bring their own gas outdoor stove if they desire. There are no stoves inside the Airstreams.  Additionally, Airstreams and our Redwood Suite have dishware and utensils, BBQ tools, a cast iron skillet, French press, and an electric tea kettle. Our Luxury Tents and Happier Camper are equipped with dishware and utensils, BBQ tools, and a tea kettle.

SHOULD I BRING FOOD?

You are welcome to bring food with you to cook onsite, plus there’s a grocery store (Safeway) and many restaurants options right around the corner from us. We also have a small shop on site with general food items such as cheese, chips, candy, s’mores supplies, wine,  beer, and more available for purchase.

WHAT ARE THE AIRSTREAM AMENITIES AND WHAT SHOULD I BRING?

Each Airstream is supplied with: linens, towels, two bathrobes, shampoo, conditioner, body wash, hair dryer, coffee, tea, sweetener, dishware/utensils, three complimentary compressed logs, matches, bottle opener, corkscrew, two outdoor reclining chairs, and an outdoor table with four chairs. Guests are not permitted to pitch a personal tent or canopy on property.

WHAT COMES IN A LUXURY TENT? WILL I BE WARM ENOUGH?

Each Luxury Tent is supplied with: queen-size bed, linens, heated blanket, towels, two bath robes, three complimentary compressed logs, matches, campfire cookware, kettle, lantern, cooler, and two outdoor chairs around a campfire with grill.  Luxury Tent guests have access to bathrooms and showers housed in our Signature Clubhouse. There is electricity and a provided power strip near your headboard. Yes, you will be warm enough! We provide a comforter, a heavy throw blanket, and an electric heated blanket that is sure to keep you cozy all night long.

WHAT COMES IN THE HAPPIER CAMPER?

Our Happier Camper comes equipped with a cozy Tuft & Needle mattress, plush linens, and bathrobes. Happier Camper guests have access to bathrooms and showers housed in our Signature Clubhouse.

WHAT COMES IN THE REDWOOD SUITE?

The Redwood Suite is completely accessible and is equipped with everything that comes in an Airstream. The Redwood Suite is supplied with: linens, towels, two bathrobes, shampoo, conditioner, body wash, hair dryer, coffee, tea, sweetener, dishware/utensils, three complimentary compressed logs, matches, bottle opener, corkscrew, two outdoor reclining chairs, and an outdoor table with four chairs.

WHAT BATHROOMS ARE AVAILABLE FOR TENT GUESTS?

All tent guests have access to the ultra-modern bathrooms and showers in the Clubhouse, with Malin + Goetz bath amenities, as well as hair dryers.

IS THERE CELL SERVICE?

Yes. Most cell carriers get great reception on the property.

IS THERE WIFI?

Yes, there is wifi throughout the whole property.

HOW MANY UNITS DO YOU HAVE?

We have twenty-three Airstreams, one Redwood Suite (ADA and wheelchair accessible), one Happier Camper sleeping unit, and ten luxury tents (available from April 1 until October 31).

ARE THERE QUIET HOURS?

Yes, we have quiet hours from 10:00 PM to 8:00 AM. We are proud to share our experience with the surrounding residents in the neighborhood and ask guests to respect their privacy and use common courtesy.

ARE DOGS ALLOWED?

Yes, well-behaved dogs may accompany their owners for an additional fee of $50.00 per stay in one of our eight dog-friendly Airstreams. Maximum two dogs per Airstream. Our Luxury Tents, Redwood Suite, and Happier Camper are not dog-friendly.

ARE THERE BIKES PROVIDED?

Yes, we have twelve adult-sized beach cruisers available on a first-come, first serve basis for use off property.

DO YOU HAVE KIDS BIKES?

No, we do not have kids bicycles.

WHAT IS THERE TO DO IN THE AREA?

AutoCamp Russian River is loaded with activities! In your immediate surrounding area, there are places of interests such as restaurants, the Armstrong Redwoods State Natural Reserve, and wineries. Very close to AutoCamp is the Russian River, where you can rent kayaks, canoes, and inner tubes to float and row down the water. If you are keen on exploring and being surrounded by nature, while also being able to go out to eat or drink wine with friends, then AutoCamp Russian River has a lot to offer. Our front desk team members are experts on the area and would be happy to provide recommendations when you arrive on site.  

WHAT OPTIONS DO YOU HAVE FOR BREAKFAST?

We are happy to supply complimentary pastries, DIY fresh-squeezed OJ, Equator coffee and tea. All other breakfast and dining options can be purchased at our on-site store.

CAN I BRING MY OWN TRAILER OR PITCH MY OWN TENT?

No. AutoCamp does not provide sites for personal trailers or tents. Car camping is strictly prohibited. 

DO YOU PROVIDE KAYAKS?

No, we do not. However, there are plenty of local companies that have kayaks available for rent – Johnson’s Beach, Burke’s Canoe and King’s Sport & Tackle.

WHAT IS THE CLOSEST AIRPORT TO AUTOCAMP RUSSIAN RIVER?

Sonoma County Airport, about a 25-minute drive from AutoCamp Russian River.

San Francisco International Airport, about a 2-hour drive from AutoCamp Russian River.

AUTOCAMP SANTA BARBARA FAQS

WHAT CAN I EXPECT TO FIND ON SITE?

AutoCamp Santa Barbara is located one mile north of the center of town. The property is also situated next to a long-term historic recreational park residence. Please view the property map and learn more about the history of the property here.

AutoCamp Santa Barbara has a beautiful beach setting of adventure travel with a fun, urban spin. You’ll be in the middle of the city with the comfort and convenience of a small boutique hotel. It is our smallest site, and there is no communal clubhouse or fire pits available.

WHAT ARE MY COOKING OPTIONS FOR AUTOCAMP SANTA BARBARA?

All Airstreams come with a kitchenette including cookware, french press, mini fridge with small freezer compartment, microwave, and an outdoor electric BBQ. There is no stove in the Airstreams.

SHOULD I BRING FOOD?

You are welcome to bring food with you, but there are grocery stores and many restaurants within walking distance!

ARE THERE FEES FOR PARKING?

No, but there is only one parking space provided per unit. We have limited space for parking at our sites – carpooling is appreciated and helps the planet!

WHAT ARE THE AMENITIES AND WHAT SHOULD I BRING?

Each Airstream is equipped with modern furnishings, plush linens, robes, television, coffee maker, microwave, mini refrigerator, outdoor grill, pull-out couch, all kitchenware and cookware, hairdryer, toiletries, and private outdoor area. You’ll want to dress in layers and bring sunscreen, comfy walking shoes, your favorite book, and an appetite for all Santa Barbara has to offer.

ARE THERE TENTS AT AUTOCAMP SANTA BARBARA?

No. AutoCamp Santa Barbara offers 6 Airstream suites. Luxury Tents are not available, nor can you pitch your own tent.

CAN I BRING MY OWN TRAILER OR PITCH MY OWN TENT?

No. AutoCamp does not provide sites for personal trailers or tents.

ARE THERE FIRE PITS OUTSIDE OF THE AIRSTREAMS?

AutoCamp Santa Barbara does not have fire pits nor do we allow fire pits on the property.

IS THERE CELL SERVICE?

Yes!

IS THERE WIFI?

Yes, there is WiFi throughout the property.

HOW MANY UNITS DO YOU HAVE?

AutoCamp Santa Barbara has a total of six Airstreams.

ARE THERE QUIET HOURS?

Yes. Quiet hours are from 10:00 PM – 8:00 AM. We ask that all guests be conscientious and respectful to our neighbors.

ARE DOGS ALLOWED?

Yes, well-behaved dogs may accompany their owners for an additional fee of $50.00 per stay. Maximum of two dogs per unit.

ARE THERE BIKES PROVIDED?

Yes, each Airstream has two adult-sized beach cruisers provided. There is a small fee for any additional bikes you may need.

ARE THERE KIDS BIKES?

No, we do not provide child-sized bikes.

WHAT IS THERE TO DO IN THE AREA?

There are many activities to do in the area around AutoCamp Santa Barbara! In your immediate surrounding area, there are several restaurants, bars, and a large park with a jungle gym. Only a mile away is downtown Santa Barbara which provides a two-mile strip of boutiques, restaurants, and bars. Also, if you straight down State Street, you will reach East Beach and Stearns Wharf, where you can rent kayaks or go to the Marine Museum. These are just a few of the many things Santa Barbara has to offer!

WHAT IS THE CLOSEST AIRPORT TO AUTOCAMP SANTA BARBARA?

Santa Barbara Airport, about a 12 minute drive from AutoCamp Santa Barbara.

AUTOCAMP YOSEMITE FAQS

WHAT CAN I EXPECT TO FIND ON SITE?

AutoCamp Yosemite is our largest and most secluded destination yet. The site features custom Airstreams; modern cabins; Luxury Tents; a mid-century modern, two-story  Signature Clubhouse; freshwater pond; heated pool; community fire pits; private meeting spaces; and more! It is located minutes from the historic town of Mariposa and a short drive from Yosemite National Park. Explore Yosemite National Park and its year-round adventures such as hiking, climbing, rafting, skiing, and snowshoeing, or head into Mariposa to check out the local flare.

HOW FAR IS AUTOCAMP YOSEMITE FROM YOSEMITE NATIONAL PARK?

AutoCamp Yosemite is located about 30 minutes from the Southern gates of Yosemite National Park. Our property offers a pick-up station by local Yosemite Shuttles, YARTS. The YARTS shuttle will take approximately one hour to reach the Yosemite Valley floor.

CAN I BURN WOOD ON PROPERTY?

No. Burning wood and firewood is prohibited at our properties. However, compressed logs (3 included) and charcoal briquettes may be used for campfires and cooking. Additional compressed logs can be purchased in our onsite shop. 

IS AUTOCAMP YOSEMITE FAMILY FRIENDLY?

Yes! AutoCamp Yosemite welcomes and encourages families to come stay with us.

That said, AutoCamp Yosemite is a large property with various types of natural terrain, including hills, bodies of water, and poison oak bushes. For safety purposes, we ask that all parents keep an eye on their children while staying with us.

CAN I BRING MY OWN TRAILER OR PITCH MY OWN TENT?

No. AutoCamp does not have space for or provide sites or open areas for personal trailers or tents.

ARE THERE FEES FOR PARKING?

No, but there is only one parking space provided per unit. We have limited space for parking at our sites – carpooling is appreciated and helps the planet!

WHAT IS THE DIFFERENCE BETWEEN THE PREMIUM, STANDARD, AND SUMMIT SUITES?

The only difference between Airstream suites is their location. They all offer the same accommodations and amenities, however, the Premium and Summit Suites offer a more private getaway. Our AutoCamp Summit Suites are our most secluded units, offering hilltop views of the property and surrounding mountains.

WHAT DO THE CABINS OFFER?

Our cabins offer a classic outdoor home with a modern twist. They can accommodate up to 5 guests, and include a queen-sized bed,  one pull out full-sized sofa, and two single bunk beds. There is a kitchenette in each unit with a fridge, stove top, and microwave. Outside of each cabin, you can find a private deck with dining area and fire pit.

WHAT IS A BASECAMP?

BaseCamp suites provide a great mix of accommodations for larger groups! BaseCamps allow for up to five people to stay in close proximity to each other, with three people staying in an Airstream and two in a Luxury Tent. The Tent and Airstream will share a large private deck with an outdoor dining area, fire pit, and grill.

DOES AUTOCAMP  YOSEMITE HAVE ACCESSIBLE ACCOMMODATIONS?

Yes, AutoCamp Yosemite will have accessible accommodations available. Our property will feature four custom-built accessible suites outfitted with all the same amenities of our AutoCamp Airstreams, plus more!  Additionally, all amenities on the property will be accessible.

AutoCamp is dedicated to creating the perfect adventure for people of all ability levels. If you have any additional questions regarding accessibility, please us directly at info@autocamp.com.

WHAT COMES IN A LUXURY TENT? WILL I BE WARM ENOUGH?

Each luxury tent is supplied with: queen-sized bed, linens, electric heated blanket, towels, two bathrobes, three complimentary compressed logs, matches, cast iron pan, BBQ tongs, compostable plates, cutlery, kettle, lantern, cooler, wood-burning stove, outdoor dining area and fire pit with grill. There is electricity and a provided power strip near your headboard. Yes, you will be warm enough! We provide a comforter, a heavy throw blanket, and an electric heater that is sure to keep you warm and cozy all night long!

ARE TENTS AVAILABLE YEAR-ROUND?

No, tents are only available from April to October.

WHAT BATHROOMS ARE AVAILABLE?

Each AutoCamp Airstream Suite, Cabin, and Accessible Suite comes with a modern-inspired spa bathroom with walk-in shower and custom vanity sink. Luxury Tents do not have bathrooms inside, but have access to the ultra-modern bathrooms and showers in the Signature Clubhouse. The Accessible AutoCamp Suite has a fully-accessible bathroom.

I HAVE A FAMILY OF TWO ADULTS AND TWO CHILDREN, WILL WE FIT IN AN AIRSTREAM?

Each Airstream is outfitted with one queen-size bed and a full-size, pull-out futon. If you believe your two children would be comfortable on this futon, the Airstream can work for you! Families with older, taller children may feel a little cramped. We would recommend a BaseCamp (Airstream and Luxury Tent) for your stay!

WHAT ARE MY COOKING OPTIONS FOR AUTOCAMP YOSEMITE?

All rooms are equipped with their own fire pit with a grill for a more traditional over-the-fire cooking experience. Also, each Airstream and Cabin will have a microwave and miniature fridge for cooking and storing food. Guests are also able to bring their own gas outdoor stove if desired. There are no stoves inside the Airstreams. Additionally, most Suites have all dishware and utensils, BBQ tools, a cast iron skillet, French press, and an electric tea kettle.  

SHOULD I BRING FOOD?

You are welcome to bring food ahead of time, but there are grocery store and restaurant options just minutes away in Mariposa! We also have a small shop on site where you can purchase snacks, beer, wine, BBQ kits, and other camping essentials.

WHAT IS PROVIDED AND WHAT SHOULD I PACK?

Each AutoCamp Suite is supplied with: linens, towels, two bathrobes, shampoo, conditioner, body wash, hair dryer, coffee, tea, sweetener, dishware/utensils, three complimentary wood logs, matches, bottle opener, corkscrew, two outdoor reclining chairs, and an outdoor dining area.

Packing lists are dependant on the season, but guests are encouraged to pack layers, outdoor shoes, cozy socks, pajamas, toiletries, athletic clothing, sunscreen, sunglasses, and hats.

WHAT IS THE CLOSEST AIRPORT TO AUTOCAMP YOSEMITE?

Mariposa-Yosemite Airport, about a 15-minute drive from AutoCamp Yosemite

Fresno International Airport, about a 90-minute drive from AutoCamp Yosemite

WHAT IS THERE TO DO IN THE AREA?

The adventures are endless at AutoCamp Yosemite! There are plenty of activities available on site – swimming in the pond and pool, canoeing, board games in the Clubhouse, and more. Venture just a few minutes out and you’ll be in the historic town of Mariposa where there are restaurants, shops, wine tasting rooms, breweries, and many more local favorites. And, of course, we’re in close proximity to the legendary Yosemite National Park, which is famous for hiking, climbing, rafting, skiing, and more.

IS THERE CELL SERVICE?

Those with Verizon Wireless should expect good cellular service. All other providers may experience spotty reception throughout the property.

IS THERE WIFI?

Yes. WiFi will be available throughout the property.

HOW MANY UNITS DO YOU HAVE?

AutoCamp Yosemite will have a total of 102 accommodations.

ARE THERE QUIET HOURS?

Yes, quiet hours at AutoCamp Yosemite are in place from 10:00 PM to 8:00 AM.  

ARE DOGS ALLOWED?

Yes, well-behaved dogs may accompany their owners for an additional fee of $50.00 per stay. Maximum two dogs per unit.

ARE THERE BIKES PROVIDED?

Yes. Mountain bikes will be available for use on a first-come, first-serve basis.

ARE THERE KIDS BIKES?

No. We do not provide kids bicycles.

DO YOU PROVIDE KAYAKS OR CANOES?

Yes. Canoes will be available for use on our pond on a first-come, first-serve basis.

DO YOU HAVE LAUNDRY FACILITIES?

No. We do not have guest laundry facilities onsite.

DO YOU HAVE A MAP OF THE PROPERTY?

Not at this time. A map of the property will be made available closer to opening in 2019.

WHAT OPTIONS DO YOU HAVE FOR BREAKFAST?

We are happy to supply complimentary pastries, DIY fresh-squeezed OJ, Equator coffee and tea. All other breakfast and dining options can be purchased at our onsite store.

WILL THE POOL BE OPEN ALL YEAR?

Yes, the pool will be open all year. There is no hot tub or jacuzzi at this time.  

WILL WE NEED CHAINS ON OUR TIRES DURING THE WINTER MONTHS?

Typically, no. AutoCamp Yosemite is at about 3,000 feet; there is occasional snow, but it usually does not stick. It is possible that there could be a large enough storm where chains would be required, but this would be a very rare event. Chains and cables are available for purchase in the nearby town of Mariposa.

SUMMIT CLUB MEMBER FAQ’S

IF I PURCHASED A SUMMIT CLUB MEMBERSHIP, WILL I RECEIVE THE PERKS ANY TIME I STAY AT AUTOCAMP – EVEN TWENTY YEARS DOWN THE LINE?

Yes! Summit Club members will be members for life. Enjoy complimentary room upgrades and welcome gifts every time you stay at any AutoCamp.

IS MY PURCHASE TRANSFERABLE TO ANOTHER PERSON?

No. The reservation must be made by whoever purchased the Early Access package. Room credit will only be sent to the email that is provided during checkout.

CAN I USE MY CREDIT AT ANOTHER LOCATION?

No. The credit you purchased will only be available to book at AutoCamp Yosemite.

I WANT TO BOOK WITH A GROUP, WHERE CAN I DO THAT?

Please contact our Group Sales Manager for all group bookings.

  • Email: abby@autocamp.com
  • Phone: (888) 592-7784

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