Frequently Asked Questions
AutoCamp. Auto Answers.
Check-in – 4:00 PM
Check-out – 10:00 AM
The amenity fee of $25 per night covers a number of complimentary amenities and services that AutoCamp Joshua Tree offers to guests, including the following:
- Breakfast granola, craft coffee, and tea, welcome drink, and daily refreshments
- Weekly onsite events and programming (yoga, stargazing, fireside chats)
- Bicycles, pool towels, lawn games, and board games
- Outdoor play structure (for children 12 and under)
- WiFi Internet
- Onsite parking
We can definitely add your request to be next to your friend! However, please note it is a request and not a guarantee.
Each accommodation comes with one parking spot. We do not have valet parking. We do have several electric car charges available on a first-come-first-serve basis.
Each room comes with an outdoor fire pit with grill for your use. GoodWood, fire starters, and charcoal can be purchased in our onsite General Store. Please note that burning anything besides Goodwood, compressed logs, or charcoal (including firewood) is strictly prohibited.
We’re happy to see if your room is available if you arrive early; however, we can’t guarantee an early check-in. Please check with the front desk upon check-in to see if they are able to accommodate a late check-out.
There is enough room in the galley in the Airstream to fit a pack and play if the futon is not extended. At this time, we do not offer pack and plays or cribs for guests, but you are welcome to bring your own.
No, we do not provide spaces for guests to bring their own trailers or tents.
Yes! AutoCamp welcomes all well-behaved dogs with their owners for an additional fee of $75.00. There is a 2 dog maximum with a 80lb maximum weight each. Please note that not all accommodations are dog-friendly.
Dogs must be kept on a maximum, 6-foot leash under owner supervision and may not be left unattended at any time. Guests are responsible to “clean up” after their dog. All dog waste must be properly disposed of in a dog receptacle. Noisy, vicious, or unruly dogs are not allowed. AutoCamp is not responsible for, and will hold dog owner accountable, for any injury or damage caused by your dog.
Dogs may not be left unattended at any time in your accommodation. There are no exceptions to this rule.
We offer doggie relief stations around the property. Pet Owners are required to bring their pets to one of these stations. All dog waste must be disposed of by the owner. There are trash cans located throughout the property for your convenience and dog waste bags are provided. Please do not let your dog urinate on the grass, as it kills the grass.
Damage to furniture, flooring, doors, beds, bedding, etc., caused by your dog will result in a fee for repair or replacement which will be charged to your credit card on file. Additional cleaning costs accrued as a result from your dog – are the responsibility of the owner.
If your dog is deemed dangerous, harmful or disruptive, hotel management has sole discretion to require you to find other accommodations. Any guest who arrives with a dog without prior authorization from AutoCamp staff may be denied accommodations, depending on management’s appraisal of the situation.
Bookings may be cancelled for free up to 72 hours prior to arrival. Inside 72 hours prior to arrival, cancellations will result in a fee equal to one night’s room charge plus tax.
Seasonal Cancellation (3/24/23–4/30/23): Free cancellation up to 21 days prior to arrival. Cancellations made inside 21 days are charged one night’s room plus tax.
Advanced Purchase Rate Cancellation Policy
Bookings made more than two weeks prior to arrival date receive a discount for their advanced purchase. Canceled advanced purchase bookings will result in a fee equal to the full price of the reservation. Modifications are permitted at any time.
Please contact our Group Sales Manager for all bookings for groups requiring more than eight rooms. Get the first pick of dates for your event and exclusive access to the entire property and Clubhouse. Please contact us below if you’d like to learn more.