Frequently Asked Questions

AutoCamp. Auto Answers.

Check-in: 4:00 PM

Check-out: 10:00 AM

We can definitely add your request to be next to your friend! However, please note it is a request and not a guarantee.

Each accommodation comes with one parking spot. Cars can park in our central parking lot, which is just a short walk from your room. We also have several electric car chargers available on a first-come-first-serve basis. 

The futon pulls out into a full bed and comes complete with linens. The linens are located in a bag under the futon.

There are no bathrooms in the Luxury Tents. However, guests staying in Luxury Tents have access to the mid-century modern clubhouse bathrooms, showers, and amenities including Ursa Major shampoo, conditioner, body wash, towels, and hair dryers.

There is enough room in the galley in the Airstream to fit a pack and play if the futon is not extended. At this time, we do not offer pack and plays or cribs for guests, but you are welcome to bring your own.

No, we do not provide spaces for guests to bring their own trailers or tents.

Yes! AutoCamp welcomes all well-behaved dogs with their owners for an additional fee of $75.00. There is a 2 dog maximum with a 80lb maximum weight each. Please note that not all accommodations are dog-friendly.

Dogs must be kept on a maximum, 6-foot leash under owner supervision and may not be left unattended at any time. Guests are responsible to “clean up” after their dog. All dog waste must be properly disposed of in a dog receptacle. Noisy, vicious, or unruly dogs are not allowed. AutoCamp is not responsible for, and will hold dog owner accountable, for any injury or damage caused by your dog.

Dogs may not be left unattended at any time in your accommodation. There are no exceptions to this rule.

We offer doggie relief stations around the property. Pet Owners are required to bring their pets to one of these stations. All dog waste must be disposed of by the owner. There are trash cans located throughout the property for your convenience and dog waste bags are provided. Please do not let your dog urinate on the grass, as it kills the grass.

Damage to furniture, flooring, doors, beds, bedding, etc., caused by your dog will result in a fee for repair or replacement which will be charged to your credit card on file. Additional cleaning costs accrued as a result from your dog – are the responsibility of the owner.

If your dog is deemed dangerous, harmful or disruptive, hotel management has sole discretion to require you to find other accommodations. Any guest who arrives with a dog without prior authorization from AutoCamp staff may be denied accommodations, depending on management’s appraisal of the situation.

Please refer to your confirmation email for your specific policy.

Cancellation Policy

Bookings are non-refundable within 14 days of arrival. Any modifications or cancellations are subject to full forfeiture of the initial, full deposit. Cancellations and changes are permitted outside 14 days of arrival without penalty.

Advanced Purchase Rate Cancellation Policy

Bookings made more than two weeks prior to arrival date receive a discount for their advanced purchase. Cancellations or modifications made at any time, including no-shows, will result in a charge for the entire booking amount.

Group Policy

Bookings that are cancelled within 30 days of arrival will result in a forfeiture of 100% of estimated room charges plus tax. Cancellations outside of 30 days are permitted free of charge.

AutoCamp Catskills is located in the Hudson River Valley between the towns of Saugerties and Woodstock, just two hours from New York City.

You can relax in the Clubhouse by the indoor fire pit, enjoy locally-sourced snacks and beverages, or access any of the hundreds of hiking trails just a short drive away. We even have complimentary bikes that guests can borrow to cruise around.

We offer weekly activities onsite, including yoga classes, live music, s’mores bars, food and beverage tastings with local purveyors, and fireside chats. We also have an adventure area for kids located onsite.

Situated just a short drive from metropolitan New York, the Catskills Mountains make for the perfect year-round city escape. Close to the colorful town of Woodstock and historic landmarks like the Saugerties Lighthouse, AutoCamp offers a gateway to an endless array of art galleries, eateries, and outdoor destinations. 

Springtime makes for an ideal time to explore the mountains via mountain biking or hiking, and in the Summer, nothing beats paddleboarding on the Hudson River or soaking up the sun at Belleayre Beach. 

Come Fall, Catskills becomes one of the U.S.’s best spots to witness the changing leaves – whether driving the scenic byway or ziplining above Hunter Mountain – and experience apple picking and cidery tours. Belleayre, Hunter, and Windham ski mountains are all nearby, making our AutoCamp Catskills a unique lodging experience for those ready to hit the slopes. Families can also enjoy ice skating, snow tubing, and snowshoeing.

Please contact our Group Sales Manager for all bookings for groups requiring more than ten rooms. Get the first pick of dates for your event and exclusive access to the entire property and Clubhouse. Please contact us below if you’d like to learn more.