AutoCamp Joshua Tree Summit Club & Explorer FAQ
Everything you need to know about AutoCamp Joshua Tree and everything that comes along your Summit Club or Explorer package.
How does this all work?
Explorer or Summit Club are packages with exclusive perks that can be redeemed for a room’s stay at AutoCamp Joshua Tree. By purchasing one of these packages, you get access to our online booking calendar where you can book your room at AutoCamp Joshua Tree before we open up booking to the general public. Summit Club packages get first access, followed by Explorer packages. All of this happens before AutoCamp Joshua Tree begins taking bookings from the general public.
I purchased an Explorer or Summit Club package. How do I book my stay at AutoCamp Joshua Tree?
At the conclusion of the AutoCamp Joshua Tree presale, you will receive an email with a link to book your room at AutoCamp Joshua Tree. Reservations will be taken via our online booking system. Summit Club packages will receive their booking link first, followed by Explorer packages.
What’s the difference between Explorer and Summit Club?
Explorer and Summit Club both receive early access to book at AutoCamp Joshua Tree, before we open booking to the general public. However, Summit Club members will get first access to booking at AutoCamp Joshua Tree, followed by Explorer members. Summit Club also carries additional perks and benefits. See the breakdown below.
Explorer – $250
- $250 room credit toward your Joshua Tree Stay
- $25 retail credit for us in our General Store
- Early access to book at best rates at the best rates
- Exclusive invitations to AutoCamp Joshua Tree events
Summit Club – $500
- $500 room credit toward your Joshua Tree stay
- $25 retail credit for use in our General Store
- First access to book the best dates at the best rates
- DIY Grill Kit (Valued at $100), including a natural wine pairing by Wine & Rock Shop (serves 2)
- Exclusive AutoCamp Joshua Tree x Block Shop bandana
- Exclusive invitations to AutoCamp Joshua Tree events
- Complimentary upgrade upon check-in (when available)
- Booking begins this April
Can I purchase multiple packages for myself?
You can purchase as many packages as you’d like for your own personal use. Each package is good for securing one room’s booking at AutoCamp Joshua Tree.
Can I buy a package as a gift?
Yes, Explorer and Summit Club packages make great gifts! Please complete your purchase and either send the package to your email, or to your recipient’s email. Please note, the email address you input at checkout will instantly receive a purchase receipt, and will then be sent the early access booking link during the exclusive booking period in March according to the package type purchased.
When will I be able to book my stay at AutoCamp Joshua Tree?
- Summit Club Packages (First Access) – Mid April, 2021
- Explorer Packages – Late April, 2021
- General Booking – Late April, 2021
How long is my booking window?
Summit Club packages will have 2 weeks to book online before the general public. Explorer packages will have 1 week to book online before anyone else. After that, general booking will open.
Do I receive a hard credit card / gift certificate?
You will not receive a hard copy of your credit. You will receive an email from us in the next couple weeks with details on how and when to book. Your credit will automatically be applied to your reservation after you book. Once your credit has been applied, you’ll receive an updated receipt of your total balance due, if any.
Will my credit card be charged when I make a reservation?
Your credit card will not be charged when you make your reservation. We are applying your credit automatically on the back end once you make a reservation.
Can I book more than one room?
Yes, you can book more than one room.
Why is a credit card required to book my stay at AutoCamp Joshua Tree?
Every reservation requires a credit card at the time of online booking. In the case that your Explorer or Summit Club room credit is not sufficient to cover your room rate and taxes, then your credit card will be charged for the remaining balance due after your credit is applied.
Even if the cost of your stay is less than the value of your Explorer or Summit Club credit, we still require a credit card to complete your reservation for any incidentals once you arrive at AutoCamp Joshua Tree or any additional packages or add ons that you include with your reservation.
Do my Explorer or Summit Club perks and credit expire?
Your room credit and perks are valid until April 1, 2026.
Can I use my Explorer or Summit Club package and credit at another location?
No. The package you purchase here will only be available to book and use at AutoCamp Joshua Tree.
Is my Summit Club or Explorer package refundable?
No, Summit Club and Explorer packages are not refundable. Once your reservation is booked at AutoCamp Joshua Tree, it is subject to our cancellation policy. If you need to reschedule your reservation and there is a refund in credit due to you, your credit will be returned to you in the form of a gift card for AutoCamp Joshua Tree.
I have leftover credit. When can I use it?
You can use your leftover credit for another reservation at AutoCamp Joshua Tree.
I want to book with a group, can I do that here?
Please contact our Group Sales Manager for all bookings for groups requiring more than eight rooms. Get the first pick of dates for your event and exclusive access to the entire property and Clubhouse for two nights. Please contact us below if you’d like to learn more.
Have more questions?
Contact us at firstname.lastname@example.org.