Frequently Asked Questions

AutoCamp. Auto Answers.

Check-in: 4:00 PM

Check-out: 10:00 AM

AutoCamp is a non-smoking property. If you smoke inside your accommodation, a minimum cleaning fee of $350.00 will be charged to your account. The non-smoking policy refers to cigarettes, cigars, cannabis, e-cigarettes, and burning of candles or incense including patchouli and other strong fragrances.

We can definitely add your request to be next to your friend! However, please note it is a request and not a guarantee.

Each accommodation comes with one parking spot. Cars can park in our central parking lot, which is just a short walk from your room.

We have a limited number of complimentary electric car charging stations at AutoCamp Russian River, one for a Tesla and one regular EV.

Each room comes with an outdoor fire pit and grill for your use. Please note that our fire pits are not gas-powered. GoodWood and charcoal can be purchased in our onsite General Store. You may also bring your own charcoal or compressed logs. Please note that burning trash and firewood is strictly prohibited at all AutoCamp properties. There are fire extinguishers located in every Airstream under the sink.

Classic Suites are located at the front of the property close to the Clubhouse. They’re great for families or friends traveling together.

Premium Suites, on the other hand, are located at the back of the property, often along our seasonal creek, and offer more site space and seclusion. 

For more information visit our accommodations page or our guide on what’s included in each suite type here

We have twelve adult-sized beach cruisers available on a first-come, first-serve basis for use off property. There are two kids bikes available. To rent a bike, visit the front desk to sign a waiver and pick up a helmet.

The futon pulls out into a full bed and comes complete with linens. The linens are located in a bag under the futon.

The Happier Camper unit is a small camper with a queen bed and a heater unit. It can accommodate two people and includes access to the Clubhouse bathrooms, showers, and amenities. Enjoy your own private outdoor sitting area and fire pit. Please note the Happier Camper is not pet friendly and does not have air conditioning. 

There are tons of fun activities for kids to enjoy! If they prefer the outdoors, we would recommend Horse N Around for horseback riding (707-875-3333) or Johnson’s Beach to float or canoe in the River (707-869-2022). Pee Wee Golf & Arcade has miniature golf and games (707-869-9321).

For indoor activities, we recommend ice skating at Snoopy’s Home Ice. The museum next door to the ice rink is the Charles M. Schulz Museum. Santa Rosa was home to the famous Peanuts cartoonist.

Ubers and Lyfts can be sparse in the Russian River area. If you do not have a car, we suggest utilizing R2T2 Taxi (707-849-6802) or Bill’s Taxi (707-869-2177) to get around the Guerneville area. They both offer wine tours as well. Let anyone at our front desk know and they can help you call a taxi.

AutoCamp Russian River is located just 90 minutes north of San Francisco in the heart of Sonoma’s wine country.

There are many local restaurants in Guerneville and the surrounding area with varying cuisines. Some of our favorites include: 

Big Bottom Market for local bites, lattes, and delicious biscuits 

El Barrio for Mezcal cocktails and Mexican bites 

BROT,  modern German restaurant 

Boon Eat + Drink, for seasonal local cuisine 

Hazel, a staff favorite and a lovely bistro in Occidental, about 10 miles away 

River’s End Restaurant, for fine dining and ocean views in Jenner 

Koala’s Fine Foods, for burgers and sushi 

Main Street Bistro: offers nightly cabaret entertainment and pizza 

For more recommendations visit our guide.

Quiet hours are on property run from 10pm to 8am. We do not allow amplified music at any time.

We do not sell firewood, as we cannot burn firewood due to our location in a neighborhood canyon. We sell environmentally friendly Goodwood compressed logs and charcoal on property for use in your fire pit.

Yes! Our Russian River Luxury Tents are dog-friendly. There are no dogs allowed in our Accessible Suites or Happier Camper. 

We sell food, snacks, apparel, beverages, beer, and wine in our shop. Snacks and food items include chips, cookies, charcuterie fixings, sweets, and more.

We do not have hiking trails or river access directly on our property. However, world-class hiking and river activities are only a 5-10 minute  car ride away.

There are over 350 wineries in Sonoma County to choose from. For more options visit wineroad.com. Two places close by to taste wines are Equality Vines in Guerneville and Korbel, both less than five minutes from AutoCcamp Russian River.

Part of the fun of visiting AutoCamp is cooking meals over a campfire. We make it easy by providing a variety of for sale food and beverage items in our General Store, as well as a fully-stocked set of cookware in each Suite. All Suites come with a fire pit with a grill.

You are welcome to bring food with you to cook onsite or pick up items at our General Store. There are also grocery stores and restaurants options in the nearby town of Guerneville. 

For more information, visit our Dining page. 

For a full list of what’s included in each Suite, visit our guide here.

We’re happy to see if your room is available if you arrive early; however, we can’t guarantee an early check-in. Please check with the front desk upon check-in to see if they are able to accommodate a late check-out.

There is enough room in the galley in the Airstream to fit a pack and play if the futon is not extended. At this time, we do not offer pack and plays or cribs for guests, but you are welcome to bring your own.

Please refer to your confirmation email for your specific policy.

Cancellation Policy

Bookings are non-refundable within 14 days of arrival. Any modifications or cancellations are subject to full forfeiture of the initial, full deposit. Cancellations and changes are permitted outside 14 days of arrival without penalty.

Advanced Purchase Rate Cancellation Policy

Bookings made more than two weeks prior to arrival date receive a discount for their advanced purchase. Cancellations or modifications made at any time, including no-shows, will result in a charge for the entire booking amount.

Group Cancellation Policy

Bookings that are cancelled within 30 days of arrival will result in a forfeiture of 100% of estimated room charges plus tax. Cancellations outside of 30 days are permitted free of charge.

No, we do not provide spaces for guests to bring their own trailers or tents.

Yes! AutoCamp welcomes all well-behaved dogs with their owners for an additional fee of $75.00. There is a 2 dog maximum with a 80lb maximum weight each. Please note that not all accommodations are dog-friendly.

Dogs must be kept on a maximum, 6-foot leash under owner supervision and may not be left unattended at any time. Guests are responsible to “clean up” after their dog. All dog waste must be properly disposed of in a dog receptacle. Noisy, vicious, or unruly dogs are not allowed. AutoCamp is not responsible for, and will hold dog owner accountable, for any injury or damage caused by your dog.

Dogs may not be left unattended at any time in your accommodation. There are no exceptions to this rule.

We offer doggie relief stations around the property. Pet Owners are required to bring their pets to one of these stations. All dog waste must be disposed of by the owner. There are trash cans located throughout the property for your convenience and dog waste bags are provided. Please do not let your dog urinate on the grass, as it kills the grass.

Damage to furniture, flooring, doors, beds, bedding, etc., caused by your dog will result in a fee for repair or replacement which will be charged to your credit card on file. Additional cleaning costs accrued as a result from your dog – are the responsibility of the owner.

If your dog is deemed dangerous, harmful or disruptive, hotel management has sole discretion to require you to find other accommodations. Any guest who arrives with a dog without prior authorization from AutoCamp staff may be denied accommodations, depending on management’s appraisal of the situation.

AutoCamp is the basecamp to your Russian River adventure. We want to make access to the outdoors enjoyable for all, so we offer various amenities to enhance your experience. We offer WiFi throughout the properties making it easy to connect with friends and family to share your adventure.

The Clubhouse features a General Store, front desk reception, indoor fire pit lounge areas, and books. The mid-century modern Clubhouse is there to provide both a quiet space for relaxing and a community feeling for warm gatherings. In the General Store, you can purchase local beer and wine, snacks, souvenirs, and apparel.

The helpful team at the front desk is there for any questions or concerns while you’re onsite and can also help in adventure planning a wide range of activities.

We offer onsite programming and activities, including yoga classes, live music, and wine tastings with local wineries.

From the AutoCamp property, the Russian River beaches are a 5-minute car ride away. You can reach the ocean, vineyards, or redwood forests in a 15-minute drive, or less.

Address is 14120 Old Cazadero Rd, Guerneville, CA 95446.

We do not rent canoes or kayaks. However, there are plenty of local companies that have kayaks available for rent – Johnson’s Beach, Burke’s Canoe and King’s Sport & Tackle.

Please contact our Group Sales Manager for all bookings for groups requiring more than eight rooms. Get the first pick of dates for your event and exclusive access to the entire property and Clubhouse. Please contact us below if you’d like to learn more.

Email: groups@autocamp.com