Frequently Asked Questions

AutoCamp. Auto Answers.

Check-in: 4:00 PM

Check-out: 10:00 AM

We can definitely add your request to be next to your friend! However, please note it is a request and not a guarantee.

As a part of your stay, enjoy complimentary bike rentals, hosted by our friends at Rideaway Adventures. Cruiser bikes are available for 2 hour windows, or you can opt to rent bikes for a full day or half day at an additional charge. Attachments are available so that kids can comfortably ride along!

Rentals are available from 8am-6pm daily, and rentals need to be returned by 8pm. To reserve your bike rentals ahead of time, keep your eyes out for your pre-arrival email a week before your stay.

Each accommodation comes with one parking spot. Cars can park in our central parking lot, which is just a short walk from your room. We also have several electric car chargers available on a first-come-first-serve basis. 

We have 3 electric charging stations onsite for guest use.

Each room comes with an outdoor fire pit and grill for your use. Wood can be purchased in our onsite General Store. Please note that there are fire extinguishers located in every Airstream under the sink.

Classic Suites are located at the front of the property. These sites are closer together and offer more of a community feel. They’re great for families or friends traveling together.

Premium Suites, on the other hand, are located at the back of the property and offer more site space and seclusion. We highly recommend the Premium Airstream if you are looking for a romantic getaway or more quiet time during your stay.

Vista Suites are differentiated by their location at AutoCamp Cape Cod. They are the rooms tucked away in the hills at the back of the property. 

For more information visit our accommodations page or our guide on what’s included in each suite type here

The futon pulls out into a full bed and comes complete with linens. The linens are located in a bag under the futon.

Prior to arrival, you will receive an email where early check-in and late check-out can be added to your stay at an additional fee (subject to availability). If you do arrive early, we are happy to see if your room is available; however, we can’t guarantee that an early check-in or late check-out will be available.

There are no bathrooms in the Luxury Tents. However, guests staying in Luxury Tents have access to the mid-century modern clubhouse bathrooms, showers, and amenities including Ursa Major shampoo, conditioner, body wash, towels, and hair dryers.

There is enough room in the galley in the Airstream to fit a pack and play if the futon is not extended. At this time, we do not offer pack and plays or cribs for guests, but you are welcome to bring your own.

At Cape Cod, we have a small number of dog-friendly Luxury Tents.

Yes! AutoCamp welcomes all well-behaved dogs with their owners for an additional fee of $75.00. There is a 2 dog maximum with a 80lb maximum weight each. Please note that not all accommodations are dog-friendly.

Dogs must be kept on a maximum, 6-foot leash under owner supervision and may not be left unattended at any time. Guests are responsible to “clean up” after their dog. All dog waste must be properly disposed of in a dog receptacle. Noisy, vicious, or unruly dogs are not allowed. AutoCamp is not responsible for, and will hold dog owner accountable, for any injury or damage caused by your dog.

Dogs may not be left unattended at any time in your accommodation. There are no exceptions to this rule.

We offer doggie relief stations around the property. Pet Owners are required to bring their pets to one of these stations. All dog waste must be disposed of by the owner. There are trash cans located throughout the property for your convenience and dog waste bags are provided. Please do not let your dog urinate on the grass, as it kills the grass.

Damage to furniture, flooring, doors, beds, bedding, etc., caused by your dog will result in a fee for repair or replacement which will be charged to your credit card on file. Additional cleaning costs accrued as a result from your dog – are the responsibility of the owner.

If your dog is deemed dangerous, harmful or disruptive, hotel management has sole discretion to require you to find other accommodations. Any guest who arrives with a dog without prior authorization from AutoCamp staff may be denied accommodations, depending on management’s appraisal of the situation.

Please refer to your confirmation email for your specific policy.

Cancellation Policy

Bookings are non-refundable within 14 days of arrival. Any modifications or cancellations are subject to full forfeiture of the initial, full deposit. Cancellations and changes are permitted outside 14 days of arrival without penalty.

Advanced Purchase Rate Cancellation Policy

Bookings made more than 30 days prior to arrival date receive a discount for their advanced purchase. Cancellations or modifications made at any time, including no-shows, will result in a charge for the entire booking amount.

Group Policy

Bookings that are cancelled within 30 days of arrival will result in a forfeiture of 100% of estimated room charges plus tax. Cancellations outside of 30 days are permitted free of charge.

No, we do not provide spaces for guests to bring their own trailers or tents.

Please contact our Group Sales Manager for all bookings for groups requiring more than eight rooms. Get the first pick of dates for your event and exclusive access to the entire property and Clubhouse. Please contact us below if you’d like to learn more.

Email: groups@autocamp.com

We’ll try our best to make this happen, but we cannot guarantee that we’ll be able to accommodate these requests.