AutoCamp Yosemite opens February 2019. Reserve your stay.

FAQ – Preferred Access and Summit Club

EARLY ACCESS BOOKING QUESTIONS

How long is my booking window?

Summit Club members will have 2 weeks to book online before we open to the general public. Preferred Access members will have 1 week to book online. If you do not book online during your exclusive booking window, you’ll have to call 888-405-7553 to book using your Early Access credit.

Do I receive a hard credit card / gift certificate?

You will not receive a hard copy of your credit. You will receive an email from us in the next couple weeks with details on how and when to book. Your credit will automatically be applied to your reservation after you book.

Once your credit has been applied, you’ll receive an updated receipt of your total balance due, if any.

Will my credit card be charged when I make a reservation?

We are applying your credit automatically on the back end once you make a reservation. Your credit card will not be charged when you make your reservation.

Can I book more than one unit?

Yes, you can book more than one unit. You’ll need to input your password each time you book a unit.

Why is a credit card required to book my stay at AutoCamp Yosemite?

Every reservation requires a credit card at the time of online booking. In the case that your Preferred Access or Summit Club room credit is not sufficient to cover your first night’s room rate and taxes, then your credit card will be charged for the remaining balance due. AutoCamp’s General Booking Policies are available here.

Even if the cost of your stay is less than the value of your Preferred Access or Summit Club credit, we still require a credit card to complete your reservation for any incidentals once you arrive at AutoCamp Yosemite or any additional packages or add ons that you include with your reservation.

How will I receive my AutoCamp Yosemite shop credit?

You will receive your AutoCamp Yosemite shop credit as a voucher when you check in at AutoCamp Yosemite. Your shop credit will be valid for the length of your reservation, and can only be used at AutoCamp Yosemite.

What can I purchase with my AutoCamp Yosemite shop credit?

You can use your AutoCamp Yosemite shop credit to purchase AutoCamp branded merchandise, food, and beverages at the AutoCamp Yosemite shop (excluding alcohol and non-branded merchandise). Credit valid at AutoCamp Yosemite only (not valid in online shop or other properties).

Do my Preferred Access or Summit Club perks and credit expire?

Your room credit, shop credit, and perks are valid until June 1, 2023.

Can I use my Preferred Access or Summit Club credit at another location?

No. The credit you purchase here will only be available to book and use at AutoCamp Yosemite.

Is my Summit Club or Preferred Access credit refundable?

No, Summit Club and Preferred Access credit is not refundable. Once your reservation is booked at AutoCamp Yosemite, it is subject to our cancellation policy (see below). If you need to reschedule your reservation and there is a refund in credit due to you, your credit will be returned to you in the form of a gift card for AutoCamp Yosemite.

What is the cancellation policy for reservations at AutoCamp Yosemite?

All cancellations are subject to a $25.00 cancellation fee. In the event your travel plans change and you are unable to stay with us, cancellations must be made no later than 4PM exactly 10 days before your reservation is scheduled to begin in order to guarantee a refund. If your reservation is cancelled within 10 days of your reservation you will forfeit the first night’s deposit paid at time of booking.

I have leftover credit. When can I use it?

You can use your leftover credit for another reservation at AutoCamp Yosemite.

How do I book a dog friendly Airstream for Yosemite if I reserved an early access package?

If you’d like to book a dog friendly Airstream, please email concierge@autocamp.com after you’ve made your reservation online and we will assign you a dog friendly accommodation.

When does AutoCamp Yosemite open?

Preview Days for AutoCamp Yosemite begin February 2019.

How does this all work?

Preferred Access or Summit Club packages are gift cards with exclusive perks that can be redeemed for a room’s stay at AutoCamp Yosemite. By purchasing one of these packages, you get access to our online booking calendar where you can book your room at AutoCamp Yosemite before we open up booking to the general public. Summit Club members get first access, followed by Preferred Access members. All of this happens before AutoCamp Yosemite begins taking bookings from the general public.

I purchased a Preferred Access or Summit Club package. How do I book my stay at AutoCamp Yosemite?

At the conclusion of the Early Access presale, you will receive an email with a link to book your room at AutoCamp Yosemite. Reservations will be taken via our online booking system. Summit Club members will receive their booking link first, followed by Preferred Access members.

What’s the difference between Preferred Access and Summit Club?

Preferred Access and Summit Club both receive early access to book at AutoCamp Yosemite, before we open booking to the general public. However, Summit Club members will get first access to booking at AutoCamp Yosemite, followed by Preferred Access members. Summit Club also carries additional perks and benefits. See the breakdown below.

Preferred Access
$250 room credit, automatically applied to your reservation
Booking opens late May
$25 bonus AutoCamp Yosemite Shop Credit for AutoCamp branded merchandise, food, and beverages at the AutoCamp Yosemite shop (excludes alcohol and non-branded merchandise)

Summit Club
$500 room credit, automatically applied to your reservation
Booking opens mid May
$50 bonus AutoCamp Yosemite Shop Credit for AutoCamp branded merchandise, food, and beverages at the AutoCamp Yosemite shop (excludes alcohol and non-branded merchandise)
Complimentary room upgrade upon arrival with each AutoCamp Yosemite stay, subject to availability
Complimentary welcome gift with each AutoCamp Yosemite stay
Opportunity to book opening weekend at AutoCamp Yosemite and attend VIP opening party (featuring special guest performances)
Invitation to secret events and giveaways
Limited-edition AutoCamp Summit Club gear

Will AutoCamp Yosemite have ADA accessible accommodations?

AutoCamp Yosemite will have ADA accommodations available for all room types.  Additionally, amenities on the property will be accessible.

AutoCamp is dedicated to creating the perfect adventure for people of all ability levels. If you have any additional questions regarding accessibility, please contact our concierge at concierge@autocamp.com.

When will I be able to book my stay at AutoCamp Yosemite?

  • Summit Club Members (First Access) – Mid May 2018
  • Preferred Access Members – Late May 2018

How much are room rates at AutoCamp Yosemite?

AutoCamp Yosemite room rates vary by date and accommodation type ranging from $175 on weekdays up to $475 per night on peak weekends.

Are dogs allowed at AutoCamp Yosemite?

Yes! Well-behaved owners may accompany their dogs for an additional fee of $50.00 per stay, 2 dogs maximum. We kindly ask guests who bring their dog to read our Dog Policy below before checking into AutoCamp. Dog accommodations may not be booked online. Luxury Tents are not dog-friendly. Dogs are not allowed on property without prior approval.

Dog Policy

  • Dogs must be kept on a maximum 6-foot leash at all times under owner supervision and may not be left unattended at any time.
  • Guests are responsible to “clean up” after their dog. All dog waste must be properly disposed of in a dog receptacle.
  • Noisy, vicious or unruly dogs are not allowed.
  • AutoCamp is not responsible for, and will hold dog owner accountable, for any injury or damage caused by your dog.

Can I purchase multiple Preferred Access or Summit Club packages for myself?

You can purchase as many packages as you’d like for your own personal use. Each package is good for securing one room’s booking at AutoCamp Yosemite. However, if you’d like to purchase a package as a gift, please contact our concierge at concierge@autocamp.com after you have purchased your package and they will assist you with assigning the gift to the recipient.

Can I buy a Preferred Access or Summit Club package as a gift?

Yes, please complete your purchase and then contact our concierge with your name and order number at concierge@autocamp.com who will assist you with assigning the gift to the recipient. Please note, the email address you input at checkout will instantly receive a purchase receipt, and will then be sent the early access booking link during the exclusive booking period in May according to the package type purchased.

I want to book with a group, can I do that here?

Please contact our Group Sales Manager for all bookings for groups requiring more than five rooms.

Email: abby@autocamp.com
Phone: (888) 592-7784

Have more questions?

Contact us at concierge@autocamp.com.