AutoCamp Summit Club & Explorer Catskills FAQ
Thinking of visiting us at AutoCamp Catskills? See below for answers to all your AutoCamp questions, or visit our blog for more information.
I purchased an Explorer or Summit Club package. How do I book my stay at AutoCamp Catskills?
At the conclusion of the AutoCamp Catskills presale, you will receive an email with a link to book your room at AutoCamp Catskills. Reservations will be taken via our online booking system. Summit Club packages will receive their booking link first, followed by Explorer packages.
*Please note, unsubscribing from ANY AutoCamp emails will prohibit us from emailing you at the time of your booking window. Please do not unsubscribe from any emails before recieving your AutoCamp Catskills booking link in November.*
Do I receive a hard credit card / gift certificate?
You will not receive a hard copy of your credit. You will receive an email from us in the next couple weeks with details on how and when to book. Your credit will automatically be applied to your reservation after you book. Once your credit has been applied, you’ll receive an updated receipt of your total balance due, if any.
Will my credit card be charged when I make a reservation?
Your credit card will not be charged when you make your reservation. We are applying your credit automatically on the back end once you make a reservation.
Can I book more than one room?
Yes, you can book more than one room.
Why is a credit card required to book my stay at AutoCamp Catskills?
Every reservation requires a credit card at the time of online booking. In the case that your Explorer or Summit Club room credit is not sufficient to cover your room rate and taxes, then your credit card will be charged for the remaining balance due after your credit is applied.
Even if the cost of your stay is less than the value of your Explorer or Summit Club credit, we still require a credit card to complete your reservation for any incidentals once you arrive at AutoCamp Catskills or any additional packages or add ons that you include with your reservation.
Do my Explorer or Summit Club perks and credit expire?
Your room credit and perks are valid until November 1, 2026.
Is my Summit Club or Explorer package refundable?
No, Summit Club and Explorer packages are not refundable. Once your reservation is booked at AutoCamp Catskills, it is subject to our cancellation policy. If you need to reschedule your reservation and there is a refund in credit due to you, your credit will be returned to you in the form of a gift card for AutoCamp Catskills.
I have leftover credit. When can I use it?
You can use your leftover credit for another reservation at AutoCamp Catskills.
When does AutoCamp Catskills open?
AutoCamp Catskills is set to open in Late Summer 2022.
Where is AutoCamp Catskills located?
AutoCamp Catskills is located in the Hudson River Valley between the towns of Saugerties and Woodstock, just two hours from New York City.
What is there to do at AutoCamp Catskills?
You can relax in the Clubhouse by the indoor fire pit, take a dip in the outdoor spa (opening late 2022), enjoy locally made snacks and beverages, or access any of the hundreds of hiking trails just a short drive away. We even have complimentary bikes that guests can borrow to cruise around.
We offer weekly activities onsite, including yoga classes, live music, s’mores bars, food and beverage tastings with local purveyors, and fireside chats.
What is there to do in the Catskills Mountains?
Situated just a short drive from metropolitan New York, the Catskills Mountains make for the perfect year-round city escape. Close to the colorful town of Woodstock and historic landmarks like the Saugerties Lighthouse, AutoCamp offers a gateway to an endless array of art galleries, eateries, and outdoor destinations.
Springtime makes for an ideal time to explore the mountains via mountain biking or hiking, and in the Summer, nothing beats paddleboarding on the Hudson River or soaking up the sun at Belleayre Beach.
Come Fall, Catskills becomes one of the U.S.’s best spots to witness the changing leaves – whether driving the scenic byway or ziplining above Hunter Mountain – and experience apple picking and cidery tours. Belleayre, Hunter, and Windham ski mountains are all nearby, making our AutoCamp Catskills a unique lodging experience for those ready to hit the slopes. Families can also enjoy ice skating, snow tubing, and snowshoeing.
How much are room rates at AutoCamp Catskills?
AutoCamp Catskills room rates vary by date and accommodation type ranging from $149 on off-season weekdays and up to $475 per night on peak weekends.
Are dogs allowed at AutoCamp Catskills?
Yes! Well-behaved dogs may accompany their owners for an additional fee of $75.00 per stay, 2 dogs maximum. We kindly ask guests who bring their dog to read our Dog Policy below before checking into AutoCamp. Dogs are not allowed on property without prior approval.
- Dogs must be kept on a maximum 6-foot leash at all times under owner supervision and may not be left unattended at any time.
- Guests are responsible to “clean up” after their dog. All dog waste must be properly disposed of in a dog receptacle.
- Noisy, vicious or unruly dogs are not allowed.
- AutoCamp is not responsible for, and will hold dog owner accountable, for any injury or damage caused by your dog.
Is your spa heated?
Yes. The heated spa will allow for cozy dips after days of exploring the local parks. Please note, our spa will open late 2022.
How do I book a dog friendly room for Catskills if I purchased a package?
If you’d like to book a dog friendly room, please add a Pet Kit to your reservation at time of booking. Pet Kit includes a $75 charge per 2 dogs.
I want to book with a group, can I do that here?
Please contact our Group Sales Manager for all bookings for groups requiring more than eight rooms. Get the first pick of dates for your event and exclusive access to the entire property and Clubhouse. Please contact us below if you’d like to learn more.
Have more questions?
Please contact us at email@example.com.